Login
Start Free Trial Are you a business?? Click Here

Espresso Parts Reviews

4.8 Rating 9,514 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 9,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Excellent products, excellent customer service, super fast shipping.
Helpful Report
Posted 1 year ago
Easy to find and order. Free shipping. On my doorstep when I returned from a long weekend. Installed and running before 8 am. Thank you!
Helpful Report
Posted 1 year ago
Parts were packaged well, arrived quickly, and as described.
Helpful Report
Posted 1 year ago
I enjoy a triple espresso in the morning and lovely VERO CORTADO GLASS (4.25OZ) - EMERALD looked to be the perfect choice. Instead what I received was the Vero Cortado in AMBER. An honest mistake, soon as I emailed customer service they immediately sent replacements in the emerald green. No hassle, no questions and very professional. I feel companies can be at their best depending on how well they handle screw-ups. I am impressed. Although I did reserve the fifth star because the ith final product does not seem to be a likeness of the product. Other than that the Vero Cortado is an excellent product. the weight is perfect and has a simple elegance to it that I appreciate. In fact I will probably be ordering a few more of these.
Helpful Report
Posted 1 year ago
the red washer seems a little softer than the usual black one
Helpful Report
Posted 1 year ago
Where Central Florida have parts supply for your repairs brand?
Helpful Report
Posted 1 year ago
Excellent speedy services and I am always impressed with the amount of care in your shipping! Thank You!
Helpful Report
Posted 1 year ago
The cups were nice, and they were packed well inside the box with peanuts but they were wrapped together with nothing between and were loose so they could rub together. Please put something between the plate and cup before wrapping it up.
Helpful Report
Posted 1 year ago
They had them parts I needed, and provided helpful advice on the phone.
Helpful Report
Posted 1 year ago
Great customer service.
Helpful Report
Posted 1 year ago
Always a pleasure to deal with EP! Fast delivery and the correct part. Thank you!
Helpful Report
Posted 1 year ago
Great customer service. Quick delivery. Great product.
Helpful Report
Posted 1 year ago
Everything arrived safely and on time! The espresso machine we ordered was not in stock, but it arrived earlier than expected and all the accessories arrived about a month before that!
Helpful Report
Posted 1 year ago
Very quick shipping. Also prompt and well-informed reply to a technical question I had about a pressurestat.
Helpful Report
Posted 1 year ago
Quick shipping. Great customer service.
Helpful Report
Posted 1 year ago
A-1 every time.
Helpful Report
Posted 1 year ago
I had trouble identifying the correct gaskets for my espresso machine. Espresso Parts was very helpful and cooperative in getting what I needed.
Helpful Report
Posted 1 year ago
Everything arrived very carefully packaged, and with clear and easy-to-understand directions. I have already tried my first batch and it was lovely....
Helpful Report
Posted 1 year ago
I’ve bought many things from Espresso Parts, and I’ve been more than satisfied so far.
Helpful Report
Posted 1 year ago
Had hard to find BPT elbow at fair price. A bit slow to get it on its way
Helpful Report
Posted 1 year ago
Espresso Parts is rated 4.8 based on 9,514 reviews