Login
Start Free Trial Are you a business?? Click Here

Espresso Parts Reviews

4.8 Rating 9,512 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 9,512 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Quick shipping, great pricing! Thank you.
Helpful Report
Posted 11 months ago
LOVE my new Cortado glasses that I purchased for my birthday. I am always hesitant to order from a company that I have not ordered from previously but I will say that this experience was very good with Espresso Parts. Very happy with the communication, shipping and arrival of my glasses. Very well packed and I would recommend this company.
Helpful Report
Posted 11 months ago
Great products, excellent service, quick delivery
Helpful Report
Posted 11 months ago
Item was received promptly and accurately.
Helpful Report
Posted 11 months ago
Gift and so are you all at Espresso Parts! Xmas gift for my Son in Portland Oregon- he had asked for and received! Quality and artistic value go hand in hand! Thank you !
Helpful Report
Posted 11 months ago
The cups arrived in perfect condition along with the correct filter basket. Thanks, Jim C.
Helpful Report
Posted 11 months ago
I found what I was looking for very easily and got my order quickly. It is just what I was looking for. I would buy again from here.
Helpful Report
Posted 11 months ago
Very pleased with diner mugs, thick and heavy weight. Two pole lighted switch fit perfectly!
Helpful Report
Posted 11 months ago
These difficult to find filters were cheaper here than ordering directly from Fellow. Received them very quickly.
Helpful Report
Posted 11 months ago
Shipping was quick and easy. Support was outstanding helping me find a part I needed.
Helpful Report
Posted 11 months ago
Very fast handling of my order, was surprised at how fast I received my order. My new supplier of all things espresso. Thanks Espresso Parts.
Helpful Report
Posted 11 months ago
Wonderful cups, delivered securely!
Helpful Report
Posted 11 months ago
good service
Helpful Report
Posted 11 months ago
Was able to find exactly what I needed and it arrived sooner than expected.
Helpful Report
Posted 1 year ago
Excellent service from Espresso Parts. Already looking at parts for my Silvia.
Helpful Report
Posted 1 year ago
Wasn't the right part. I guess a physical description might have helped. Bottom line, it doesn't fit the motor to pump as needed.
Helpful Report
Posted 1 year ago
The part I bought is not really made properly for the use case it's being marketed for.
Helpful Report
Posted 1 year ago
High quality items at the best prices anywhere. Fast shipping, everything arrived safely and well packaged.
Helpful Report
Posted 1 year ago
The coffee grinder cleaner was just what I needed. Expresso Parts had a great price (the best I could find) and super fast FREE shipping. I will definitely buy it again.
Helpful Report
Posted 1 year ago
After the order hadn't been shipped for a couple of weeks, I checked in with Espresso Parts who informed me, "We apologize for the delay! This has not shipped out yet. We are catching up after being closed for annual inventory last week." Fair enough. But if you are going to take three weeks to deliver a simple order that is in stock, you need to communicate this to your customers. Their response was cursory, at best. I don't know why they have this attitude. Is it poor management; an overwhelmed workforce; a dominant position in the market so they don't feel the need to deliver customer service; or do they just not care about the service they provide? I am sure I will never know...
Helpful Report
Posted 1 year ago
Espresso Parts is rated 4.8 based on 9,512 reviews