Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,512 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

378

Anonymous

Anonymous // 01/01/2019

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“The customer service is great. Dave is very knowledgeable and helpful and gave me all the information and support I needed lickety-split. Really enjoyed the whole experience of shopping here and how personal it felt. Thanks Dave!”

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Posted 10 months ago

“Parts fit and worked great”

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Posted 10 months ago

“Love this company. Great product selection customer service and fast shipping! Thanks so much”

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Posted 10 months ago

“awesome service. chatted on line, got quick help and parts showed up quicker than expected. With the help of a gifted Polish craftsman (actually, he did the whole thing) the machine is up and running. But now, when we took it apart, we discovered that we need a few more goodies!”

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Posted 10 months ago

“I'm satisfied with the fast delivery and quality..”

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Posted 10 months ago

“Accurate information on website, helpful customer service, parts fit expresso maker beautifully. Shipping was done quickly. However, it did take quite a while for receipt of items. If you are in a hurry, it may require expedited shipping. Overall, very pleased.”

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Posted 10 months ago

“I received the wrong filters for the cold drip systems. I was completely out so I have no choice to use them and cut them to fit the 6-8 cup chamber. I double checked and I did correctly order the correct size”

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Posted 10 months ago

“My Rancilio parts arrived quickly and I`m glad my Sylvia group head was available locally.”

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Posted 10 months ago

“We have two Rancillio Silvias which I purchased new around 2006 and with parts that you have supplied, we have been able to keep both operational and one is always used daily. I do not really need a spare, but I have one. Appreciate you being available and willing to advise on repairs. This not the first time we have used you and I am sure it will not be the last. Jim”

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Posted 10 months ago

“The part arrived a whole lot quicker than expected, although I don't recall receiving a notification of dispatch.”

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Posted 10 months ago

“First time to make an order with you, and everything is fine”

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Posted 10 months ago

“I was very pleased with the responsiveness to all of my questions and the timeliness of receiving my order. Every response was very professional and informative.”

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Posted 10 months ago

“All the parts were as advertized and shipped very quickly.”

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Posted 10 months ago

“Just another online retailer. Decent website & shopping experience. Nothing special. Order got here more-or-less on time. But shipping was more expensive than I expected - so will try to avoid shopping here again.”

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Posted 10 months ago

“We were looking for a very specific coffee cup in a very specific color (notNuetral Lino in dark blue). Espresso Parts was the only place that had our cups. Ordering was fast and easy. Shipping was smooth. Most importantly, the packaging was so very safe that a delivery driver couple have dropped it on our front step from four feet and the cups would have been fine. Highly recommend Espresso Parts.”

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Posted 10 months ago

“Very high quality glass”

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Posted 10 months ago

“Love Espresso Parts, they always deliver fast and they have amazing customer service!!”

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Posted 10 months ago

“They have the best customer service I have ever seen. Helped me resolve the issue via chat.”

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Posted 10 months ago

“you did great”

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Posted 10 months ago

“Knock box is perfect. Really high quality.”

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Posted 10 months ago

Espresso Parts is rated 4.8 based on 9,512 reviews