Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,011 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 10th April 2025

Hector Vidana

418

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order has not been deliver after 8 day, no one replies to email customer service. I have not being able to reach any person for customer service whatsoever by phone. My second purchase and last.”

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Posted 2 years ago

“My name is Eden, I’m a big coffee lover/buyer and I fell in love with your brown espresso cups. I placed an order for 6 cups a week ago, during a short visit in NYC. I paid extra, for the 2 day delivery as I was about to leave the country, 3 days after. (delivery doubled the amount of the purchase but I have decided to conclude the purchase anyway). The package arrived only yesterday and I’m not there to bring it home. Shipping them out of the country, doesn’t make sense. I’m just going to leave it with whom received them. So if you charge extra for two days delivery, please understand that people are actually expecting to receive the package two days later. Thank you, Eden.”

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Posted 2 years ago

“Everything was broken”

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Posted 3 years ago

“They sent me the wrong size I ordered 12 oz , received 16oz”

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Posted 3 years ago

“Waited 7-8 weeks for the Product and when it arrived it was broken. The top and bottom of the unit did not screw into each other. Was considering sourcing this as a product on my site but no way!”

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Posted 3 years ago

“I STILL HAVE NOT RECEIVED MY PART!”

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Posted 3 years ago

“After 2 months, I finally received my shipment. Unfortunately, it was not what I had ordered. I ordered the item in black and I received brown. I’m awaiting for a response to my email on a plan to correct the error.”

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Posted 3 years ago

“No. Responsive to phone call inquiries. I still haven’t received my complete order from you. And there is hardly any communication from your support staff to let me know what’s going on with the missing sink I ordered several weeks ago. I will not recommend your business to anyone because your support and customer service are below par…and par is just average.”

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Posted 3 years ago

“I never received the item I ordered. It appears to have been delivered to the wrong address somewhere across the city of Los Angeles.”

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Posted 3 years ago

“Won’t respond to any emails regarding wrong products sent”

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Posted 3 years ago

“Still have not received the product yet”

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Posted 3 years ago

“Have not received the part.”

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Posted 3 years ago

“The print on our most recent order is smudging and wearing off after a couple of washes. Several of the cups came with ink spots smeared in random spots on the mug, and several other mugs had some type of glue stuck in various places.”

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Posted 3 years ago

“the right part and fast delivery. thanks!”

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Posted 3 years ago

“Ordered 3 puqpress but shipment wasn’t correct and no response”

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Posted 3 years ago

“Not sure who fed ex left the package with??? I had been here and I had not received anything. Can someone please call me.310 760 1036”

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Posted 3 years ago

“Still have not received my order”

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Posted 3 years ago

“Information on website about size is incorrect and not corrected”

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Posted 3 years ago

“They do not offer returns.”

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Posted 3 years ago

“Package was supposed to be delivered on 12/2.....it is now 12/6 and its still telling me it's in Chicago on way to NY”

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Posted 3 years ago

Espresso Parts is rated 4.8 based on 10,011 reviews