Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,512 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

378

Anonymous

Anonymous // 01/01/2019

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“very good service”

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Posted 9 months ago

“Fast shipping perfect order filled and my machine is up and running. Very happy with service and parts.”

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Posted 9 months ago

“Beautiful cappuccino cups/saucers!”

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Posted 9 months ago

“Always the right part, on time and the right money.”

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Posted 9 months ago

“I thought the delivery was fast. The portafilter basket is fine but the handle feels flimsily to me (not like the original handle).”

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Posted 9 months ago

“Shipped a seal in a huge envelope at a cost of around $12.00. was going to order another but the shipping is ridiculous. It could have been stuck in a letter envelope for 90% less.”

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Posted 9 months ago

“I bought an item before a special deal happened. I contacted Espresso Parts after seeing the deal and asked if I could change my order and receive the deal. After one email I had the extra item from the deal shipped to me at no cost! Great customer service!”

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Posted 9 months ago

“Had some confusion with shipping, then turned out did not need the part. The girl I spoke to on the phone understood exactly what the problem was and explained what your protocol is for returns. Super helpful and great phone edicate. I've used you in the past and this was the best experience yet. wish I could remember that persons name because she was great”

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Posted 9 months ago

“Arrived on time and love the espresso cups”

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Posted 9 months ago

“Great quality product. Fast delivery.”

Espresso Parts 5 star review on 27th January 2024

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Posted 9 months ago

“Had what I needed and prompt shipping. What's not to like? And best of all, love supporting small business!”

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Posted 9 months ago

“Fast shipping great pricing great website. Great company to work with”

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Posted 9 months ago

“You guys are great! A few years ago, it was very hard to get parts for our espresso machine. Now you guys are killing it! Thanks so much! George”

Espresso Parts 5 star review on 26th January 2024

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Posted 9 months ago

“The Force Tamper is great. I find it gives me a consistent puck each time, and simplifies the workflow.”

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Posted 9 months ago

“Eficiente en el proceso del producto”

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Posted 9 months ago

“Ordering my Oxo grinder was easy to order and arrived very quickly and in good condition, I will be using Espresso Parts for my future coffee needs.”

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Posted 9 months ago

“I imagine there are several parts houses but indeed know that customer service like Espresso Parts is exceptional. I highly recommend them and they will be my first check in point for further needs. Thank you for all your help and expertise.”

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Posted 9 months ago

“You sent me the wrong color cups.”

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Posted 9 months ago

“Fantastic supplier!”

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Posted 9 months ago

“Love you guys,”

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Posted 9 months ago

Espresso Parts is rated 4.8 based on 9,512 reviews