Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,521 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,521 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 13th November 2024

Calvin Chang

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

Grisel Dilone

Espresso Parts 5 star review on 15th October 2024

John Haaland

Espresso Parts 5 star review on 14th October 2024

Grisel Dilone

379

Anonymous

Anonymous // 01/01/2019

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“Fast shipping! Great customer service!”

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Posted 1 year ago

“Easy process. Excellent delivery. Quality guaranteed. They even answer their phone.”

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Posted 1 year ago

“Dave is wonderful. I hope I deal with him all the time in the future.”

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Posted 1 year ago

“A terrific experience. Thanks to all of you who helped, especially Elena who held my hand with question after question. I can't thank her enough.”

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Posted 1 year ago

“You guys still haven’t changed my address. So you shipped it to my old address like last time. Fortunately the new renter is nice.”

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Posted 1 year ago

“On time and correct part recommended”

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Posted 1 year ago

“One of the parts was incorrect in the initial shipment, but they resolved it super fast - thanks!”

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Posted 1 year ago

“Easy to order and delivered on-time”

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Posted 1 year ago

“The service is excellent”

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Posted 1 year ago

“Packaging of product was some of the best i have ever seen!”

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Posted 1 year ago

“Loved how fast my items shipped and the detailed order confirmation to my email. I look forward to using Espresso Parts for future purchases.”

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Posted 1 year ago

“Happy with the response time and accessories ordered.”

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Posted 1 year ago

“Great service! Will buy again!”

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Posted 1 year ago

“Mailed 18g basket instead of 14g, I emailed in response showing this with pictures... 4 or so days ago, haven't heard back.”

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Posted 1 year ago

“Espresso Parts is a great place to order parts for the espresso machine. I have made several purchases over the years and they haven't disappointed me yet. A great company.”

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Posted 1 year ago

“I sent my Mazzer Mini to WLL for a clean and inspect late last year, and it returned without the grind adjustment collar handle. I was happy to find Espresso Parts listed the replacement part as available. I purchased the handle as an early Christmas present for myself.”

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Posted 1 year ago

“great supply of parts and awesome pricing”

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Posted 1 year ago

“Sent the wrong product but customer service was quick on fixing the mistake and correct product should be on its way.”

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Posted 1 year ago

“Good products, on time delivery. Thank you for being there!”

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Posted 1 year ago

“Quick response to changes in my initial order - Thank You!”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 9,521 reviews