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Espresso Parts Reviews

4.8 Rating 9,512 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 9,512 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Thank you for quick shipping and for having the parts needed to fix my espresso machine.
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Posted 5 months ago
Great product, would buy from Espresso Parts again.
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Posted 5 months ago
Shipping is so fast! Prices so readily
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Posted 5 months ago
Those tops for the 35 gallon garbage can Are Chinese garbage. Everybody know that has them breaks them within a couple months
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Posted 6 months ago
Well made.
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Posted 6 months ago
Beautiful product. Packaged with care. Very pleased.
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Posted 6 months ago
Very fast shipping and the packing is very well done. Love the latte mugs
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Posted 6 months ago
Thanks for the quick international delivery.
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Posted 6 months ago
all way wanted one now got one i love it.
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Posted 6 months ago
Love my new coffee maker. Thank you!
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Posted 6 months ago
Perfect!!!
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Posted 6 months ago
When I placed my order I was prepared for a complicated process, but it was super easy and simple. After my order arrived I had one simple question and so I called. A very nice representative answered and gave me the info I needed. I am super impressed.
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Posted 6 months ago
Perfect. Thank you.
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Posted 6 months ago
As a home roasted and self proclaimed coffee snob, I’ve been pulling shots and roasting coffee for more than 20 year! Espresso Part has been there for me the entire time. They have always helped me diagnose issues and had prompt service and friendly help. I wouldn’t be where I am with coffee without them.
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Posted 6 months ago
I purchased a Pietro Grinder and was in a hurry to get it delivered in 2 days. Thanks to the outstanding customer service, the grinder shipped in the same day and I received it in excelent condition the next day. Thank you!
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Posted 6 months ago
Waited 22 days after my order for the part to arrive, was told it will be shipped any day since it was special order and they had to wait for the part to arrive. Then was told the part was never even available from the supplier in the first place and their system didn’t let them see the updates so they had no way of knowing. I should have ordered from somewhere else and that actually had the part in stock, or could have at least been able to tell if something is in stock without waiting almost a month. But the customer service was nice!
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Posted 6 months ago
Great selection, fair pricing, fast and efficient delivery.
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Posted 6 months ago
I have not received my order.
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Posted 6 months ago
The team at Espresso Parts were fantastic! They provided excellent service throughout my whole journey with them. I would highly recommend.
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Posted 6 months ago
You were great. However, I had a small problem with the latest shipment. The customs duty were paid for half of the shipment and not for all items. I refused the shipment first as I have to pay an extra amount of $70. UPS called me two days after that they contacted the duties to reduce the fees to $25 instead of $70. To make the long story short I paid the $25 knowing that this amount should be covered within the total shipment fees.
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Posted 6 months ago
Espresso Parts is rated 4.8 based on 9,512 reviews