Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,010 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“My package showed up completely squished”

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Posted 2 months ago

“Beautiful products are the porcelain cafe cups. Great packaging and on time delivery!”

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Posted 2 months ago

“Thanks for the continued great service! I've been using Espresso Parts for years for my La Pavoni.”

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Posted 2 months ago

“I have an aging Rancilio Silvia with a leaky steam valve. This is my second Silvia and I have had some success extending the machine's life by replacing worn out part (with big help from YouTube). I sent a diagram with a description of the problem to Expresso Parts to get advice about how to fix the problem and identify the parts I would need. Megan responded promptly by identifying five inexpensive parts needed to rebuild the steam valve. I ordered and received the parts and now just need to install them. I give Espresso Parts 5 stars because of the way Meghan helped me as I try to extend the life of an aging machine.”

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Posted 2 months ago

“Love our items and loved that the shipping that was 'estimated' was really the arrival date! Very pleased and will order from you again!!!”

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Posted 2 months ago

“Beautiful cortado cup!”

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Posted 2 months ago

“Great company to work with.”

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Posted 2 months ago

“Quality parts at reasonable prices. Fast shipping and good customer service.”

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Posted 2 months ago

“Perfect! We bought a machine from another company scratch and dent and we needed a new external line. We couldn't find one anywhere. You guys had it and I was nervous at first because I had never heard of you but my part came in a timely manner and in perfect condition. We will for sure look at you before we order anymore coffee equipment from another company in the future.”

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Posted 2 months ago

“Quiuck response, answered questions”

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Posted 2 months ago

“They sent me the parts individually bagged and agged. Awesome.”

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Posted 2 months ago

“Great fit for the part I ordered! Would have liked the model to include rubber feet to more closely match the original, but still functional and a good design.”

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Posted 2 months ago

“Great price, I got the 30% off sale. Parts arrived as quickly as one could hope for. The machine is like new again!”

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Posted 2 months ago

“the best shipping this year! good supply of parts for diffrent brands.”

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Posted 2 months ago

“This is a great product that helps me keep my roaster parts clean, the price was excellent and I received my product promptly, actually faster than I anticipated!”

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Posted 2 months ago

“Thank you!”

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Posted 2 months ago

“Perfect fit!”

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Posted 2 months ago

“They have what we need at a fair price.”

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Posted 2 months ago

“Had everything I needed for a great price. One thing got missed while packing my order and when I called customer service they immediately sent me a new one and gave me something else I forgot to order! Amazing customer service”

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Posted 2 months ago

“Love doing business with Espresso Parts! Shipping is always quick. I would like to see the option to pick up parts be available again but still a 5 star! Always friendly and helpful when I need to talk to someone. I recommend them whenever I get the chance!”

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Posted 2 months ago

Espresso Parts is rated 4.8 based on 10,010 reviews