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Espresso Parts Reviews

4.8 Rating 9,508 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 9,508 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Great selection of parts, good prices, and quick shipping.
Helpful Report
Posted 2 weeks ago
Timely delivery!
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Posted 2 weeks ago
I'm in the UK. Customer service (Megan) was friendly, efficient and unbelievably helpful. So the only reason I'm giving five stars is that I'm not allowed to give thirteen!
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Posted 2 weeks ago
Original, high quality parts and knowledgeable service. I don't often need to order parts but when I do I have never regretted ordering from Espresso Parts. A satisfied customer of almost (oh my gosh) 20 years now!
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Posted 2 weeks ago
It had the right item and shipped it right off.
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Posted 2 weeks ago
Exactly what I needed to get my Nuova Simonelli Musica back in action. Good orice, quick shipping. What's not to love?
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Posted 2 weeks ago
Reasonable price and fast delivery!
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Posted 2 weeks ago
Although it took some time to reach a customer service person, my questions about the product I was thinking of purchasing were answered thoroughly and thoughtfully. Once ordered it arrived quickly and well packed.
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Posted 2 weeks ago
Is Beautiful
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Posted 2 weeks ago
Arrived fast, as ordered. Good products. No complaints.
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Posted 2 weeks ago
Your service was so fast. I ordered on a Wednesday and got the parts that Friday! The new silicone portafilter gaskets are amazing!! You guys carry an espresso dosing spoons that I have been looking for for years and it is amazing quality! I can't say enough wonderful things about your company and servie. Thank you so much. From a High School Cafe Shop employee, teaching our students how to make a beautiful cup of coffee!
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Posted 2 weeks ago
Best company. Best service.
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Posted 2 weeks ago
Had the part I needed, and shipped right away! This is my new go to.
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Posted 3 weeks ago
Great selection of products and amazing customer service!
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Posted 3 weeks ago
Expert support. They have the parts!
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Posted 3 weeks ago
Great selection of parts, and very helpful chat with specialist who ensured I was ordering the right replacement part. And it arrived next day!!! Admittedly, the parts location is only about 150 miles away. But still - that's service with a capital S.
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Posted 3 weeks ago
Fast order processing and shipping. First Rate. Thank you
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Posted 3 weeks ago
on time exactly what I ordered
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Posted 3 weeks ago
awesome. had exactly what I needed.
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Posted 3 weeks ago
Excellent products, fast shipping!
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Posted 3 weeks ago
Espresso Parts is rated 4.8 based on 9,508 reviews