Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,817 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,817 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 14th February 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received my grinder. No issues so far. Came as advertised. Delivery was prompt. So far so good.”

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Posted 2 weeks ago

“great selection and fast shipping”

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Posted 2 weeks ago

“The part worked perfectly. ordering a few more as back up.”

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Posted 2 weeks ago

“Item missing from order. Item was marked on inventory packing slip as packaged. item is bigger then box in which order came in.”

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Posted 2 weeks ago

“A good place to get 6.3 mfd start capacitors.”

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Posted 2 weeks ago

“The bottomless portafilter is missing the end cap for the handle. WTF?”

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Posted 2 weeks ago

“Accurate and detailed descriptions, prompt shipment.”

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Posted 2 weeks ago

“Items were correctly packaged. Nothing worse than crushed expensive coffee filters... Thanks!”

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Posted 2 weeks ago

“i had to elicit info on my machine order. it was delayed for well over a month took roughly 3 months to arrive. i didn't feel i was updated well until i took the effort to inquire and persist. the delay seemed to me to be prolonged and i never was given any reason as to why it was or why i was not informed.”

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Posted 2 weeks ago

“Great job getting me the filters I needed! I highly recommend Espresso Parts for their customer service and fast shipping! Thanks!”

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Posted 2 weeks ago

“Quick shipment and resolution a wrong part being shipped.”

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Posted 2 weeks ago

“Tough to find part, but Espresso delivered !!”

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Posted 2 weeks ago

“I recently ordered the la marzocco water test kit. It's nice and comprehensive, but I was disappointed that there was only one hardness test strip and only one alkalinity strip. The shipping was also almost the same as the cost of the kit.”

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Posted 3 weeks ago

“My package showed up completely squished”

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Posted 3 weeks ago

“Beautiful products are the porcelain cafe cups. Great packaging and on time delivery!”

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Posted 3 weeks ago

“Thanks for the continued great service! I've been using Espresso Parts for years for my La Pavoni.”

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Posted 3 weeks ago

“I have an aging Rancilio Silvia with a leaky steam valve. This is my second Silvia and I have had some success extending the machine's life by replacing worn out part (with big help from YouTube). I sent a diagram with a description of the problem to Expresso Parts to get advice about how to fix the problem and identify the parts I would need. Megan responded promptly by identifying five inexpensive parts needed to rebuild the steam valve. I ordered and received the parts and now just need to install them. I give Espresso Parts 5 stars because of the way Meghan helped me as I try to extend the life of an aging machine.”

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Posted 3 weeks ago

“Love our items and loved that the shipping that was 'estimated' was really the arrival date! Very pleased and will order from you again!!!”

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Posted 3 weeks ago

“Beautiful cortado cup!”

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Posted 3 weeks ago

“Great company to work with.”

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Posted 3 weeks ago

Espresso Parts is rated 4.8 based on 9,817 reviews