Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,512 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts came on time and worked well”

Helpful Report

Posted 7 months ago

“Exactly what I ordered and arrived in a hurry. Your survey does not have a selection option for six-day delivery. It jumps from five days to over seven days. My order arrived in six days. My first name is NOT "Lorkn". It is "Loren" as shown on my order.”

Helpful Report

Posted 7 months ago

“I needed new gaskets for my espresso machine group head. The ones you sent were perfectly.”

Helpful Report

Posted 7 months ago

“Excellent customer service.”

Helpful Report

Posted 7 months ago

“Excellent service and a good source of expresso machine parts.”

Helpful Report

Posted 7 months ago

“Great communication with customer service identifying right parts.”

Helpful Report

Posted 7 months ago

“Your return policy is absurd. I know I should have checked prior to buying, but even then it would have been objectionable.”

Helpful Report

Posted 7 months ago

“I got what I needed quickly, thanks!”

Helpful Report

Posted 7 months ago

“The part worked like a charm. A local place wanted $300 just to take a look at my machine. I'm so happy I was able to fix my 20+ years Rancilio Sylvia. Thank you!”

Helpful Report

Posted 7 months ago

“Good on line shopping experience, I had to call after placing the order to add an item, EP representative made the adjustment and both orders shipped as one .”

Helpful Report

Posted 7 months ago

“EP customer service was awesome.”

Helpful Report

Posted 7 months ago

“Nice to get free delivery when you only need a couple of cheapish parts!”

Helpful Report

Posted 7 months ago

“Items arrived quickly and perform as expected!”

Helpful Report

Posted 7 months ago

“The recipient of my gift of two cups and saucers was pleased but commented on how very heavy the cups are. Inordinantly heavy. Reminds me of the old-fashioned diner coffee cups. I was happy to find porcelain latte cups but not crazy about the colors. Service was fine. Shipping was expensive.”

Helpful Report

Posted 7 months ago

“The order came way faster than I expected and it was great”

Helpful Report

Posted 7 months ago

“Arrived quickly.”

Helpful Report

Posted 7 months ago

“The foot is what we needed. The customer service was excellent. Thanks!”

Helpful Report

Posted 7 months ago

“Good service, place to buy errs for coffee machine”

Helpful Report

Posted 7 months ago

“Hearth mugs and espresso glasses were wrapped very carefully and arrived very fast.”

Helpful Report

Posted 7 months ago

“New favorite cup!”

Espresso Parts 5 star review on 5th April 2024

Helpful Report

Posted 7 months ago

Espresso Parts is rated 4.8 based on 9,512 reviews