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Espresso Parts Reviews

4.8 Rating 9,513 Reviews
96 %
of reviewers recommend Espresso Parts
Company Reviews Product Reviews
6,871
 Metrics
4.8
Based on 9,513 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Brendan Roan
Verified Buyer
“Great, but expensive”
Helpful Report
Posted 1 year ago
Melissa Wolfe
Verified Buyer
“Over the Top! response to our issue. This is above and beyond what we expected, but we are now fans for life. We will be making purchases from Espresso Parts going forward and recommending you all to everyone we encounter. This is one of the best, if not the best, Customer Service experiences we have ever had.”
Helpful Report
Posted 1 year ago
Marco Eres
Verified Buyer
“Great products, delivery, and price!”
Helpful Report
Posted 1 year ago
Donnie Norwood
Verified Buyer
“The box on the last one was banged up pretty good but other than small dent both worked as they should”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“So awesome to get the parts in quickly! I was able to fix up an old Massi grinder!”
Helpful Report
Posted 1 year ago
Concourse Coffee
Verified Buyer
“Incredible catalog and quick shipping!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Products came quickly as promised”
Helpful Report
Posted 1 year ago
Diane Plotkin
Verified Buyer
“quick ship, product quality as described.”
Helpful Report
Posted 1 year ago
David Post
Verified Buyer
“The part arrived in reasonable time and almost perfect condition. The plastic shell of the thermal regulator was damaged in shipping,but I was able to reuse the old one in its place. Once part was installed, the espresso machine worked good as new.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Everything great! Recommended! Simply great!”
Helpful Report
Posted 1 year ago
Choong-Min Kang
Verified Buyer
“Amazing experience! Definitely buy here again!”
Helpful Report
Posted 1 year ago
Joseph Agostino
Verified Buyer
“The item ordered was as described, with super fast shipping, and an overall excellent buying experience. A+”
Helpful Report
Posted 1 year ago
Mark Wilcox
Verified Buyer
“Answered all my questions professionally and efficiently, very pleased with both the service and products.”
Helpful Report
Posted 1 year ago
Kelley Stubbs
Verified Buyer
“Fast shipping good price will use again.”
Helpful Report
Posted 1 year ago
Ryan Peachee
Verified Buyer
“Part came within days.”
Helpful Report
Posted 1 year ago
Dan Niro
Verified Buyer
“thanks for fast service”
Helpful Report
Posted 1 year ago
Patricia Toomer
Verified Buyer
“Always pleased with service, shipping and parts from Espresso Parts.”
Helpful Report
Posted 1 year ago
Steve Stoneking
Verified Buyer
“good deal and fat delivery!”
Helpful Report
Posted 1 year ago
Brett Cohen
Verified Buyer
“I ordered a Kalita wave 185 and it took several days to ship and about a week and a half getting here. Plus you charged me an outrageous amount for shipping. I would have been better off ordering it soon Amazon. No shipping cost anf wouldnhave been here in a day. And same price.”
Helpful Report
Posted 1 year ago
Robert Cipriani
Verified Buyer
“Great parts fast shipping!”
Helpful Report
Posted 1 year ago
Espresso Parts is rated 4.8 based on 9,513 reviews
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