Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,010 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still have not received this oder!”

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Posted 4 months ago

“Still haven't received item”

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Posted 4 months ago

“Had a 10mm finger-guard shipped for $12 UPS. Could have shipped USPS in small envelope for $5. Got my order & Thanks”

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Posted 4 months ago

“We recieved the wrong part - I wrote to customer service and didn't hear back”

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Posted 5 months ago

“I am still waiting for the shipment of the 2nd Loveramics Tulip Style Cappuccino Cup & Saucer I ordered on October 24, 2024. I am frustrated that I haven't received any updates on the expected shipping date. Order # 33125EP Please send an email to kayjamison12@gmail.com with the status. Thank you, Kay”

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Posted 5 months ago

“Johnny on the spot when selling but warantee work and return calls are excused as "we are short staffed". Were moving on, you're only as good as your worst performer on the team.”

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Posted 6 months ago

“looks like used one. I'd like to receive moneyback”

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Posted 6 months ago

“You guys send the wrong part .”

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Posted 6 months ago

“Came cracked.”

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Posted 6 months ago

“My latest order never showed up. No emails no nothing from ya’ll”

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Posted 6 months ago

“The portafilter cleaner is horrible. It barely does the jog, is overpriced, finicky, and is a piece of junk. I will attempt to return it. Normally, Everything I buy from Espresso Parts is terrific. This is the exception. Thank you, Paul Goldstone”

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Posted 7 months ago

“Unfortunately, The wrong size cups were received. The desired size was 6-oz but 8-oz was received. I’ve tried to check my order but cannot get into my account to see what happened. I’ve tried resetting my password but cannot get that to work either. I know the email is correct because I’ve received many emails since my order.”

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Posted 7 months ago

“The day after I purchased a part from Espresso Parts with my visa card (a card I use only for online purchases), multiple fraudulent charges were made on the card starting on July 30th. The only other purchase was made on July 22nd. It might not have been you but..... I hope it wasn't. Otherwise happy with the purchase. I'm going to contact the online merchant from the previous purchase as well.”

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Posted 7 months ago

“Haven't actually received my order yet and am being asked to rate my experience”

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Posted 8 months ago

“I never got my package”

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Posted 8 months ago

“I received the wrong part. I had ordered 3 sight glasses (F436) and received some metal springs (F346) instead.”

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Posted 8 months ago

“The part wasn't in good condition and didn't work for our siphon coffee maker. I reached out to the company and never heard a response.”

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Posted 9 months ago

“Can’t go any higher because it’s still not here.”

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Posted 9 months ago

“lid doesn’t fit, trash can came dirty out of box”

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Posted 9 months ago

“Broken glasses”

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Posted 10 months ago

Espresso Parts is rated 4.8 based on 10,010 reviews