Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,521 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,521 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 13th November 2024

Calvin Chang

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

Grisel Dilone

Espresso Parts 5 star review on 15th October 2024

John Haaland

Espresso Parts 5 star review on 14th October 2024

Grisel Dilone

379

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a little bubble in one of my glasses and they sent me a new one before even answering my email! Great customer service.”

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Posted 1 year ago

“The package arrived completely broken and I am still waiting on customer service to get back to me.”

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Posted 1 year ago

“2/3 parts were the correct parts.”

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Posted 1 year ago

“The service is excellent. The selection is extensive. The prices are fair. I have always been pleased with the products I've purchased and the responsiveness to questions.”

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Posted 1 year ago

“Arrived in great condition, though the interior package was a little beat up. Works well and customer service was kind and very respectful. I only didn't give a 5 star is because sometimes I think the machine needs a finer adjustment to the dial. Would purchase again.”

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Posted 1 year ago

“Not sure why more order wasn’t what I received. I needed a single basket for a Rancilio Silvia and received an additional 2 incorrect gaskets. I think we got it straight now, but it’s not what I needed when I needed it.”

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Posted 1 year ago

“Part was exactly what I needed. Easy to find, quick delivery, worked perfectly.”

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Posted 1 year ago

“I didn’t receive my item yet!”

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Posted 1 year ago

“Nice brush to clean the grinder chute, etc Great price and awesome service from EspressoParts!”

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Posted 1 year ago

“Products are always great, customer service is amazing. Thank you.”

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Posted 1 year ago

“Everything was fine. I had no issues with my order.”

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Posted 1 year ago

“The Pitcher Rinser is ordered was left at my stoop by FedEx and stolen. I emailed you about this and haven’t received and response.”

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Posted 1 year ago

“Great service as always”

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Posted 1 year ago

“I'm enjoying my new latte cups which makes my coffee experience more fun.”

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Posted 1 year ago

“Wonderful! Fast delivery and well packaged.”

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Posted 1 year ago

“Prompt service, exactly what I was looking for (power switch for my 1972 La Pavoni Europiccola, third switch in the 23 years it has been in my care!), and an easy to navigate website - that’s really all I could ask for. Except having them in my town so I could thank them in person!”

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Posted 1 year ago

“Fabulous side pour glass teapot”

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Posted 1 year ago

“Part came faster than I expected. Great customer service.”

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Posted 1 year ago

“Found a very difficult part I wanted, which was the adjustable expansion valve for gaggia classic pro. Couldn’t find it anywhere in the US except this place. Was an affordable price, fast shipping, and the part fit one to one.”

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Posted 1 year ago

“Quality products and amazing customer service. Will buy again.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 9,521 reviews