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Espresso Parts Reviews

4.8 Rating 9,513 Reviews
96 %
of reviewers recommend Espresso Parts
Company Reviews Product Reviews
6,871
 Metrics
4.8
Based on 9,513 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
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Maria Turbeville
Verified Buyer
“Great customer service, amazing web site very easy to order, overall the best prices, shipping, so happy about ESPRESSO PARTS the best always, Thank you”
Helpful Report
Posted 1 year ago
Sam Guyer
Verified Buyer
“Great company to work with. They are very knowledgeable about espresso machines, which is super helpful when you're trying to maintain and fix your own machine.”
Helpful Report
Posted 1 year ago
Yanina Pezzi
Verified Buyer
“I ordered a gift and I payed the one day shipping. The order arrived in two parts. The second part out of the delivery date. I made the claim and you took just half of the responsibility.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Everything worked perfect and the customer service is excellent as well. One thing that you may want to add to the website is that the rubber gaskets for the head can get VERY VERY HARD and you may need to use a chisel to take it out ..”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“They had the parts I needed and shipped them quickly.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fast Delivery!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Espresso Parts offered excellent pricing on the product I wanted (Urnex Grindz Espresso/Coffee Grinder Cleaner); free shipping on purchases over $49; and delivery was on time. Everything went smoothly.”
Helpful Report
Posted 1 year ago
Teresa Bailey
Verified Buyer
“A perfect transaction! My parts were received in a timely manner and they were correct! Thank you!”
Helpful Report
Posted 1 year ago
Merson Romano
Verified Buyer
“Great sevice”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“So many espresso parts suppliers have poorly maintained y2k era web stores, it's nice to have a source that isn't painful to navigate.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Completely satisfied! As I expected.”
Helpful Report
Posted 1 year ago
Mirela Deda
Verified Buyer
“What I accepted Happy”
Helpful Report
Posted 1 year ago
David Giovinazzo
Verified Buyer
“Thank you very much”
Helpful Report
Posted 1 year ago
Matthew Sheehan
Verified Buyer
“Excellent - quick shipping and quality part arrived. Would order again”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The customer team were responsive but it's hard to overcome an experience where when you initially place an order the website states "Ships by September 1st" and you don't receive the item until September 29th.”
Helpful Report
Posted 1 year ago
Moza Alotaiba
Verified Buyer
“Joyful espresso cups 🫶🏼”
Helpful Report
Posted 1 year ago
Ron Bristow
Verified Buyer
“Part was on time. Slight problem with fit but was resolved quickly and professionally. Great customer service.”
Helpful Report
Posted 1 year ago
David Henson
Verified Buyer
“Had exactly the right parts, and shipped very quickly!”
Helpful Report
Posted 1 year ago
Armen Beglaryan
Verified Buyer
“Good quality products great service”
Helpful Report
Posted 1 year ago
Jerry Birks
Verified Buyer
“Great selection super fast checkout and lightning shipping”
Helpful Report
Posted 1 year ago
Espresso Parts is rated 4.8 based on 9,513 reviews
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