Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,512 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

378

Anonymous

Anonymous // 01/01/2019

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“great comunication, fast respond”

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Posted 6 months ago

“I was looking for the remarkably scarce Acaia Lunar scale in black--the Espresso Parts website had one in inventory, but I wanted to check in person, so I called and a human picked up the phone to verify. I placed an online order and the scale arrived in less than a week--with a nifty sticker that I immediately affixed to my water bottle. I added the store to my short list of excellent coffee places that I would do business with again.”

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Posted 6 months ago

“Van took my call and spent all the time with me that I needed to make sure I found the right parts. They shipped the same day and they arrived on time and my machine works perfectly now. Highly recommend this company!”

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Posted 6 months ago

“Awesome customer service. Pleasant. Prompt. Offer a variety of fairly priced products for every level of our espresso journey over the years.”

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Posted 6 months ago

“Fast with no drama. Thanks, D Wilson”

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Posted 6 months ago

“Free shipping would be nice.”

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Posted 6 months ago

“Excellent customer service every time!”

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Posted 6 months ago

“great great”

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Posted 6 months ago

“They have the fittings that we need. Can't find them anywhere else. Thanks Espressoparts.”

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Posted 6 months ago

“Counter rinser was the perfect addition to our coffee trailer! Worked great!”

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Posted 6 months ago

“Great replacement part with reasonable shipping time! Pavoni parts can be hard to get but Espresso parts had a replacement heating element in stock!”

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Posted 6 months ago

“wasnt close customer service was very rude”

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Posted 6 months ago

“Great product!”

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Posted 6 months ago

“Found the correct part for my Gaggia Classic, it fit perfectly and it is now working as intended. Shipping was very very expensive. The part cost +/- $ 8, shipping was in excess of $ 10, for a part abount the size of a marble.”

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Posted 6 months ago

“Easy ordering, fast shipping and glasses arrived undamaged.”

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Posted 6 months ago

“Always The Right Special tool. Thank you. One more to go.”

Espresso Parts 5 star review on 3rd May 2024

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Posted 6 months ago

“The wrong item was sent, however the team was quick to corret the mistake.”

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Posted 6 months ago

“EP had just the part I needed, and ordering was quick and easy.”

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Posted 6 months ago

“Looked online for this product and could not find it anywhere. One of my baristas ended up finding it on your site, and I'm so grateful! The part was affordable, came in reasonable time, and works great! I'll be beginning my search with you, next time I need parts for my equipment.”

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Posted 6 months ago

“Thank you for delivering it quickly and safely.”

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Posted 6 months ago

Espresso Parts is rated 4.8 based on 9,512 reviews