Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,519 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,519 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 13th November 2024

Calvin Chang

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

Grisel Dilone

Espresso Parts 5 star review on 15th October 2024

John Haaland

Espresso Parts 5 star review on 14th October 2024

Grisel Dilone

379

Anonymous

Anonymous // 01/01/2019

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“ORDER 224667EP I ordered (2) La Pavoni Pro 2-pole green switches. One (1) was defective/failed when installed. Delivery & order fulfillment was excellent.”

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Posted 1 year ago

“I them as described, quick ship. Perfect fit and function!”

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Posted 1 year ago

“As always.... awesome service and speedy delivery on parts.”

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Posted 1 year ago

“Great prices and customer service!!!!”

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Posted 1 year ago

“Sales rep was very helpful and friendly. Thanks.”

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Posted 1 year ago

“Excellent website, easy to use and easily identifiable items. Found what we needed quickly. Shipping was fast, order fulfilled immediately. Thank you.”

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Posted 1 year ago

“Excellent! I love it!”

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Posted 1 year ago

“Great and fast delivery, even to Europe!!”

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Posted 1 year ago

“excellent service if you're sure of what you want; technical support from reps is limited”

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Posted 1 year ago

“Shipped incredibly quickly, however, the threading on the screw for the new shower screen was messed up. Was able to buy a replacement at Home Depot and get everything installed that day.”

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Posted 1 year ago

“Easy to navigate website, ordering was straightforward, shipping was fast, products were very, very well packed (much appreciated!).”

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Posted 1 year ago

“This gasket along with other parts have been excellent and the delivery has been very fast.”

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Posted 1 year ago

“Wonderful safe packing for fragile items that made it safe!! Thank you 😊”

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Posted 1 year ago

“Excellent customer service. Really glad I decided to order from Espresso Parts.”

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Posted 1 year ago

“Great transaction and very fast shipment!”

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Posted 1 year ago

“It is clumsy and time consuming to call and request parts, only to be diverted to the website. I then had to set up an online account. I then had to go to a third party to set up W9, only I couldn't use the one I have on file from the government, I had to use theirs. I then had to email espresso parts that I had completed that. Then they had to reset the order, then I had to go back in and complete the order. This took 2 days to complete, and used to take 10 minutes. I tried to call back at several minutes before closing and they had already sent the phones over to closing. It was way too much work and time.”

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Posted 1 year ago

“The Vero glasses are excellent— they’ve washed well in the dishwasher, and they look beautiful. I bought one each of the smoke, amber, and emerald, and I’m really happy with all three. Great for my double espresso shot from my little Breville in the morning.”

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Posted 1 year ago

“great service and follow up!”

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Posted 1 year ago

“Long time to get the products”

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Posted 1 year ago

“Purchases were sent via FedEx service that requires pickup from a drug store. I did not request this service. It would have been far more convenient had regular USPS delivery to my address been used as expected. One of the parts I ordered - while it seems nice - broke after only days of gentle use. I guess it was cheap, but I'm still not super happy about it.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 9,519 reviews