Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,721 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 21st January 2025

Samuel Solano

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Accurate information on website, helpful customer service, parts fit expresso maker beautifully. Shipping was done quickly. However, it did take quite a while for receipt of items. If you are in a hurry, it may require expedited shipping. Overall, very pleased.”

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Posted 1 year ago

“I received the wrong filters for the cold drip systems. I was completely out so I have no choice to use them and cut them to fit the 6-8 cup chamber. I double checked and I did correctly order the correct size”

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Posted 1 year ago

“My Rancilio parts arrived quickly and I`m glad my Sylvia group head was available locally.”

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Posted 1 year ago

“We have two Rancillio Silvias which I purchased new around 2006 and with parts that you have supplied, we have been able to keep both operational and one is always used daily. I do not really need a spare, but I have one. Appreciate you being available and willing to advise on repairs. This not the first time we have used you and I am sure it will not be the last. Jim”

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Posted 1 year ago

“The part arrived a whole lot quicker than expected, although I don't recall receiving a notification of dispatch.”

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Posted 1 year ago

“First time to make an order with you, and everything is fine”

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Posted 1 year ago

“I was very pleased with the responsiveness to all of my questions and the timeliness of receiving my order. Every response was very professional and informative.”

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Posted 1 year ago

“All the parts were as advertized and shipped very quickly.”

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Posted 1 year ago

“Just another online retailer. Decent website & shopping experience. Nothing special. Order got here more-or-less on time. But shipping was more expensive than I expected - so will try to avoid shopping here again.”

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Posted 1 year ago

“We were looking for a very specific coffee cup in a very specific color (notNuetral Lino in dark blue). Espresso Parts was the only place that had our cups. Ordering was fast and easy. Shipping was smooth. Most importantly, the packaging was so very safe that a delivery driver couple have dropped it on our front step from four feet and the cups would have been fine. Highly recommend Espresso Parts.”

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Posted 1 year ago

“Very high quality glass”

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Posted 1 year ago

“Love Espresso Parts, they always deliver fast and they have amazing customer service!!”

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Posted 1 year ago

“They have the best customer service I have ever seen. Helped me resolve the issue via chat.”

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Posted 1 year ago

“you did great”

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Posted 1 year ago

“Knock box is perfect. Really high quality.”

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Posted 1 year ago

“Great service. Item delivered promptly.”

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Posted 1 year ago

“Everyone thing came nicely packed”

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Posted 1 year ago

“Received cappuccino mugs. Great quality. Love them. It took awhile to arrive but these are heavy and probably expensive to shop. Great company . Highly recommend”

Espresso Parts 5 star review on 10th January 2024

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Posted 1 year ago

“The 58mm filter basket is excellently designed and is competitive to IMS filters! Espresso Parts is a 5 star vendor. I would rate this transaction as 4 stars due to the cost of shipping was more than the basket and it took a couple of days longer to receive than expected.”

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Posted 1 year ago

“Just what the doctor ordered! Thanks”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 9,721 reviews