Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,513 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast prompt delivery”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Very nice parts!”

Espresso Parts 5 star review on 27th October 2023

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Posted 1 year ago

“I needed a couple of little red floatie balls for the fuel level indicator for my flying machine. They're awfully hard to find, but you guys had 'em.”

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Posted 1 year ago

“Still waiting on the product. Never arrived. I emailed the company and waiting for response.”

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Posted 1 year ago

“I have been using EspressoParts for a number of years while keeping my heirloom Rancilio L4 running for more than 30 years. I love their technical support staff!”

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Posted 1 year ago

“Love this company. Fast shipping and the best quality offerings of anyone on the web. Thank you!”

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Posted 1 year ago

“My order was not fulfilled correctly on the first try, Espresso Parts made it right and they made it easy. Top notch product, top notch service.”

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Posted 1 year ago

“This review is based on only one purchase that I have made with this vendor so far. PROS: Good prices. Low purchase threshold to get free shipping. CONS: The description of the item I purchased was poor*. *Specifically, I read the description for the "E61 Group Head Kit" and (1) noticed the warning that certain other machines do not really have E61 group heads and that the gasket will not fit those and (2) saw that my manufacturer "Grimac" was listed as compatible for the supplied gasket. So I felt assured about fitment because I was certain I had a real E61 and I have a Grimac (La Valentina). So, I was pretty confident it would fit and I made my purchase for 2! It didn't fit: the portafilter over-turns way beyond 6 o'clock. The gasket was the incorrect size even though the screen part was perfect. Knowing the gasket size problem, I would suggest that Espresso Parts more generally state that "the default 8mm gasket is too thin for some E61 models". I also wish I was asked to select my required gasket thickness { 8mm, 8.5mm, or 9mm } to make me understand that I am responsible for knowing the required thickness (even if I am certain that I have a real E61 and even if my manufacturer is listed as compatible).”

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Posted 1 year ago

“Very well packaged to avoid glass cracking”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Good price. Fast shipping.”

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Posted 1 year ago

“The staff were very pleasant to deal with. Unfortunately, in the end, the part had the wrong size connection but Espresso sent an RA for the parts to be picked up. Excellent customer service. I hope to be able to do business with them in the future.”

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Posted 1 year ago

“Great lead time when product is in stock, but updates on backorder items not so much”

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Posted 1 year ago

“thanks, Ben was great. It was a joy to get a person who knew what they were talking about.”

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Posted 1 year ago

“Very professional, helpful, and on point with knowledge”

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Posted 1 year ago

“Great to find out about Espresso Parts! They had exactly what I needed, and shipped it to me in a timely manner! Thank you Espresso Parts!”

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Posted 1 year ago

“Super quick shipping! Great packaging!”

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Posted 1 year ago

“Makes da spro flow, bro.”

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Posted 1 year ago

“Great Overnight Service!”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 9,513 reviews