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Espresso Parts Reviews

4.8 Rating 9,512 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 9,512 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
You guys were amazing! I received my order in 3 days.
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Posted 3 months ago
FAST AND FREE SHIPPING..
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Posted 3 months ago
I purchased a repair kit for our glass rinser that was leaking after less than two years of mild use. Charge was $50 for some rubber gaskets and a simple brass part that wasn't necessary for the repair. I can't imagine that this kit cost more than a dollar to source, hence the feeling of getting ripped off.
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Posted 3 months ago
I got exactly what I ordered and really fast.
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Posted 3 months ago
Prompt delivery. Quality merchandise. Good prices. 👍🏻
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Posted 3 months ago
I have been dealing with your company for many, many years way back when you used to be called espresso parts Northwest. You have always provided excellent customer service! Nothing has changed and everything was perfect! My Simonelli espresso machine has the parts that you sent installed and is working perfectly!
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Posted 3 months ago
Excellent service via live chat
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Posted 3 months ago
As order and expected. Like an old reliable partner that’s there when you need them.
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Posted 3 months ago
We've had an Encore for 12 years...it's been good, enough. But this Sette is phenomenal, and forcing me to really tune up my Rancilio Silva v.1! Great experience and shipping time.
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Posted 3 months ago
An ordered part is what I really needed, and the perfect international shipping to South Korea; these are cool experience about the Espresso Parts.
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Posted 3 months ago
Proper inentory, quick shipping
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Posted 3 months ago
Arrived quickly and exactly as expected.
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Posted 3 months ago
Fast delivery. Very happy with process.
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Posted 3 months ago
Excellent product, shipped quickly as always.
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Posted 3 months ago
Great transaction with a great seller! You got my parts here fast and got my machine back up and running quickly.
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Posted 3 months ago
Had the part but I paid for next day delivery, was told it would go out Tuesday. It arrived Friday. Our coffee bar couldn’t serve drinks during that time.
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Posted 3 months ago
My son-in-law is so happy with his new cup and saucer!
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Posted 3 months ago
Always dependable.
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Posted 3 months ago
Arrived quickly and exactly what I needed to keep me caffeinated!
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Posted 3 months ago
For Replacement Parts for my espresso machine Espresso Parts owns it ! Great service, knowelable and consistant on time delivery. I did order the wrong Portafilter for my Ascaso Machine and when I called in I spoke with Megan and she got me all fixed up, and went above and beyond to speed my return. I have gained a friend, and am thrilled for the great service I recieve at Espresso Parts and specifically Megan.
Espresso Parts 5 star review on 7th August 2024
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Posted 3 months ago
Espresso Parts is rated 4.8 based on 9,512 reviews