Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,720 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,720 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 21st January 2025

Samuel Solano

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an item before a special deal happened. I contacted Espresso Parts after seeing the deal and asked if I could change my order and receive the deal. After one email I had the extra item from the deal shipped to me at no cost! Great customer service!”

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Posted 11 months ago

“Had some confusion with shipping, then turned out did not need the part. The girl I spoke to on the phone understood exactly what the problem was and explained what your protocol is for returns. Super helpful and great phone edicate. I've used you in the past and this was the best experience yet. wish I could remember that persons name because she was great”

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Posted 11 months ago

“Arrived on time and love the espresso cups”

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Posted 11 months ago

“Great quality product. Fast delivery.”

Espresso Parts 5 star review on 27th January 2024

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Posted 11 months ago

“Had what I needed and prompt shipping. What's not to like? And best of all, love supporting small business!”

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Posted 11 months ago

“Fast shipping great pricing great website. Great company to work with”

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Posted 11 months ago

“You guys are great! A few years ago, it was very hard to get parts for our espresso machine. Now you guys are killing it! Thanks so much! George”

Espresso Parts 5 star review on 26th January 2024

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Posted 11 months ago

“The Force Tamper is great. I find it gives me a consistent puck each time, and simplifies the workflow.”

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Posted 11 months ago

“Eficiente en el proceso del producto”

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Posted 11 months ago

“Ordering my Oxo grinder was easy to order and arrived very quickly and in good condition, I will be using Espresso Parts for my future coffee needs.”

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Posted 11 months ago

“I imagine there are several parts houses but indeed know that customer service like Espresso Parts is exceptional. I highly recommend them and they will be my first check in point for further needs. Thank you for all your help and expertise.”

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Posted 11 months ago

“You sent me the wrong color cups.”

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Posted 11 months ago

“Fantastic supplier!”

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Posted 11 months ago

“Love you guys,”

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Posted 11 months ago

“Very rapid service and good info both online and via email about installation. Thanks!”

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Posted 11 months ago

“Ordered two large latte cups. They’re perfect!”

Espresso Parts 5 star review on 24th January 2024

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Posted 11 months ago

“Items I wanted were in stock and shipped in a reasonable time.”

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Posted 11 months ago

“Just a simple purchase of a set pf six espresso cups and saucers. Not bad for the $$$$$.”

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Posted 11 months ago

“I needed a new pump for my Profitec 500 Pro PID. Tech support sorted which pump they had in stock and shipped it quickly. Thanks!”

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Posted 11 months ago

“Great selection for old lever machines and fast shipping with amazingly organized and tagged parts! Will be ordering again soon!!”

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Posted 11 months ago

Espresso Parts is rated 4.8 based on 9,720 reviews