Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,722 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 21st January 2025

Samuel Solano

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have always been excellent. High quality parts and always ready to help.”

Helpful Report

Posted 1 year ago

“Excellent quality, great service, great value. Had some custom mugs created for my business. These are substantial "diner" style mugs that are awesome. The artwork was great and the printing/screening of the logo onto these excellent mugs seems to wear extremely well. Can't wait to order from this business again....one of those espresso machines would be great in the office”

Helpful Report

Posted 1 year ago

“Purchased grinder on sale, product arrived on time, excellent condition, works great, very happy.”

Helpful Report

Posted 1 year ago

“espresso parts waited until the 4th business day (a week after i ordered the part) to ship, not meeting the contractual obligation to ship within 3 business days. I emailed them 4 days ago and they still have not responded”

Helpful Report

Posted 1 year ago

“Thanks for continuing to carry Gaskets for my 2006 Ascaso Dream...still alive”

Helpful Report

Posted 1 year ago

“I purchased the Ascaso Baby T a week ago. After turning it on for the first time the same day I received it, the machine had water leaking from the back of the front panel. It appears to have a faulty expansion valve. In other words, a damaged machine was sent to me. Very disappointed customer!”

Helpful Report

Posted 1 year ago

“The website was easy to navigate and find what I needed. Prices were reasonable and shipping speed was acceptable.”

Helpful Report

Posted 1 year ago

“Easy access, helpful on phone. Good inventory Speedy mailing-repair completed!! Thanks”

Helpful Report

Posted 1 year ago

“Good product and on time.”

Helpful Report

Posted 1 year ago

“Always a pleasure to deal with. A really well run company. Thanks”

Helpful Report

Posted 1 year ago

“Great customer service, I missed an item I wanted and they were able to add it to my order before it shipped out.”

Helpful Report

Posted 1 year ago

“So far, I have only purchased your mugs. High quality and great looking. Outstanding customer service as well!”

Helpful Report

Posted 1 year ago

“Parts worked perfect”

Helpful Report

Posted 1 year ago

“Quick friendly service and I received my order in good time.”

Helpful Report

Posted 1 year ago

“Always a pleasure! Got our rebuild kits even faster than expected and our machine is up and running again! Thanks a million!”

Helpful Report

Posted 1 year ago

“Item was as described, product arrived within expected time.”

Espresso Parts 5 star review on 6th November 2023

Helpful Report

Posted 1 year ago

“Fast, quick, fair price”

Helpful Report

Posted 1 year ago

“Had the part and order filled fast!!”

Helpful Report

Posted 1 year ago

“Goods are good but received 1 chipped cup. Wrote to customer service & awaiting reply to have cup replaced. Then all will be good. JW Thomas j.t@comcast.net 9924 HALL RD, POTOMAC, MD. 20854-5039”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Espresso Parts is rated 4.8 based on 9,722 reviews