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Espresso Parts Reviews

4.8 Rating 9,512 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 9,512 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
My machine in parts arrived in a timely fashion and were in great condition. Easy purchase process.
Helpful Report
Posted 7 months ago
No notification on why refunded. Never delivered?
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Posted 7 months ago
Just what I needed....
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Posted 7 months ago
Exactly what I needed to plumb my machine. Quick and easy.
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Posted 7 months ago
Very helpful
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Posted 7 months ago
Worked perfectly, not expensive and arrived quickly
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Posted 7 months ago
The "official" reseller is usually out of stock on whatever parts are needed. Espresso Parts always has replacements that fit perfectly. This last thermostat I bought from them works better than the original and I was able to get it the next day.
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Posted 7 months ago
We have ordered many of these in the past. We received one where the ring kept sliding off. The customer service was very understanding and quickly replaced it.
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Posted 7 months ago
Zero communication. Issues with order (incorrect item shipped w/part missing) reached out THREE TIMES without any response. Sent the shipping confirmation a week after I already received my order. First and last order from you guys and I will go ahead and process a chargeback. Thanks.
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Posted 7 months ago
The girl was really helpful, but even after I told her my name was Vincent, I am a guy, she said " thank you Ms." I told her I was a guy. I can't help that I have a high voice. Even at 60 years old, after being teased my whole it life it still hurts. Go a head and have a laugh . Vincent
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Posted 7 months ago
I am owner of a Barista-shop in Vienna, Austria and by regularly the Scace 2 Thermofilter. Unfortunately, the availability is quite often limited, but of course it´s not the fault of Espresso Parts. The order processing works perfectly fine!
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Posted 7 months ago
Delivered on time.
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Posted 7 months ago
great company to do business with
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Posted 7 months ago
This is not the first time ordering replacement parts for my Jama drip coffee maker. As always, expresso Parts were quick and orders complete, great job. Thanks
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Posted 7 months ago
From the moment I found Espresso Parts I was please. The site is easy to use, the service is outstanding, the order was processed and shipped super fast and the burrs are perfect.
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Posted 7 months ago
Fast response to order. Shipped the correct item promptly
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Posted 7 months ago
Thanks for the stuff
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Posted 7 months ago
Quick shipping, product as described and reasonable.
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Posted 7 months ago
You can always expect great service and speedy delivery from Espresso Parts. Even when shipping to international countries.
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Posted 7 months ago
Everything meet my expectations.
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Posted 7 months ago
Espresso Parts is rated 4.8 based on 9,512 reviews