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Espresso Parts Reviews

4.8 Rating 9,514 Reviews
96 %
of reviewers recommend Espresso Parts
Company Reviews Product Reviews
6,872
 Metrics
4.8
Based on 9,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Felecia Baker
Verified Buyer
“Amazing! I’ve never received an order so fast from anywhere. Great customer service!!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“This place has the best prices for literally everything, and the shipping is so efficient, I have no idea why anyone would buy from anyone else. I rebuilt my E-61 group head for half what I would have paid elsewhere, and the shipping was free.”
Helpful Report
Posted 1 year ago
Greg Shipp
Verified Buyer
“Just the part I needed for my system that is over 20 years long. I am greatly appreciative that you still carry my parts.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Espresso Parts service was prompt, and the new part arrived in fine shape. I was particularly pleased to see that they avoided using plastic packaging.”
Helpful Report
Posted 1 year ago
Patrick Renner
Verified Buyer
“Part arrived quickly and fixed my stuck OPV valve”
Helpful Report
Posted 1 year ago
Cheryl Mensonides
Verified Buyer
“Fast delivery. The part worked to fix our machine.”
Helpful Report
Posted 1 year ago
Paul Sonoda
Verified Buyer
“Great price and service. Shipped extremely quickly. Thank you!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Delivered what we ordered! Very slowly.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick shipping and decent prices”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fast shipping and the parts were accurate”
Helpful Report
Posted 1 year ago
Timothy Whitlock
Verified Buyer
“The part arrived very quickly and was perfect!”
Espresso Parts 5 star review on 7th June 2023
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Right parts, fast delivery”
Helpful Report
Posted 1 year ago
Clayton Sylvester
Verified Buyer
“After I received a part that was damaged in shipment the team at Espresso Parts sent out a replacement part immediately, no questions asked. Thanks to the team at Espresso Parts my Espresso machine is up and running. Thanks!”
Helpful Report
Posted 1 year ago
Timothy Lew
Verified Buyer
“Great service and email communications!”
Helpful Report
Posted 1 year ago
John Kaye
Verified Buyer
“Great prices.. ultra fast delivery.. Thank you so much”
Helpful Report
Posted 1 year ago
Felipe Landa
Verified Buyer
“First time buying here and it was great! I found the exact replacement boiler kit for my Rancilio Silvia at a good price. Ordering was easy and shipping was quick. Items were well packaged and updates provided every step of the way. I appreciate the attention to detail to ensure I had a good experience end-to-end. I did the entire transaction online. Now I have a new destination for all things espresso.”
Helpful Report
Posted 1 year ago
Heather Baumgartner
Verified Buyer
“The products are reasonably priced, they arrive quickly, and they are true to the item description.”
Helpful Report
Posted 1 year ago
Kevin Flaherty
Verified Buyer
“On Wednesday May 10 I ordered a rebuild kit for the lever group of my aging Astoria Lever Commercial Espresso Machine. This kit is sold as a kit, not as a collection of individual parts. I wanted to order 2 kits but the website informed me that there was only one kit available. Fair enough. I ordered the one kit that was available. On Wednesday May 10 at 1424 I received an email from EspressoParts confirming my order. The email indicated that “we're getting your order ready to be shipped. We will notify you when it has been sent.” and that “Standard operating hours are Monday- Friday (8am -4pm PST) There is no shipping on weekends. FedEx Express Service orders will generally ship out within 2-3 business days after the order is placed. Please be aware that all other orders may not ship for 3-5 business days.” This detailed information that is not provided on the ordering form. 5 business days for meant my order should be shipping on or before May 17. I do not know how it takes 3-5 business days to ship a part that is supposedly in stock. Regardless, it took until the afternoon of May 25 for the in stock kit to be shipped. 15 calendar days. The actual shipping transit took a matter of 8-9 days to come to my remote small town, something that I had anticipated and which I find acceptable. But the extra week is hard to understand and makes thinking of ExpressoParts as my first choice for parts for my business. Thanks”
Helpful Report
Posted 1 year ago
Pamela Toro
Verified Buyer
“Fast and on-time !”
Helpful Report
Posted 1 year ago
Jessica Steinberg
Verified Buyer
“Packaged well and prompt delivery.”
Helpful Report
Posted 1 year ago
Espresso Parts is rated 4.8 based on 9,514 reviews
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