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Espresso Parts Reviews

4.8 Rating 9,514 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 9,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Their customer service has always been exceptional, and they are quick to resolve any equipment issues if any arise.
Helpful Report
Posted 1 year ago
Easy to navigate site, good product offering, great customer service, prompt delivery, product as described and exceeded our expectations. Will buy from Espresso Parts again!
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Posted 1 year ago
Got my part for my machine right away, thanks!
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Posted 1 year ago
Received my order in 2 days from West coast to Massachusetts. So happy with items received. They enable me to pull shots without channeling.
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Posted 1 year ago
Excellent product and service
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Posted 1 year ago
Always helpful
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Posted 1 year ago
Fantastic filter!
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Posted 1 year ago
Arrived on time.
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Posted 1 year ago
Very efficient shipping department
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Posted 1 year ago
Thank you for your accurate description of the product and the ease and efficiency of the process from placing the order to prompt delivery. Since it was my first order, it was more than I anticipated! It was obvious, every aspect of your organization is about meeting the customers' needs.
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Posted 1 year ago
On time. Fast. And always great service. Parts are just as described. I’ve never bought the wrong part.
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Posted 1 year ago
Great service!
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Posted 1 year ago
Was in a bind, found what I needed and will be back operating tomorrow!
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Posted 1 year ago
Thank you for always sending this out quickly for us! Ivan G Fac. Mgr Blue Bottle Coffee
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Posted 1 year ago
Everyone constantly asking for surveys after every single little interaction is obnoxious, please stop.
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Posted 1 year ago
Great customer service and exceptional service
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Posted 1 year ago
The Yama Tower arrived very quickly and in excellent condition.
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Posted 1 year ago
Great products, good prices, prompt shipping. Subtracting one start because I was pestered multiple times via text message to "complete" my order when I made the order and had nothing left in my shopping cart. Please fix your system, I bought the things, now leave me alone until your next promotion instead of immediately forcing me to unsubscribe.
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Posted 1 year ago
This was a replacement valve for my cold drip brew tower. Customer service responded promptly and replaced the broken part. From submitting the email to receiving my part was right at a week! 10/10
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Posted 1 year ago
Excellent customer service, very helpful staff. Would shop here again when I have the need for parts
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Posted 1 year ago
Espresso Parts is rated 4.8 based on 9,514 reviews