Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,703 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 16th January 2025

387

Anonymous

Anonymous // 01/01/2019

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“They had exactly what I needed with a quick turnaround and delivery.”

Helpful Report

Posted 1 month ago

“When I ordered the wrong part and called for help and advice, there was no snarky tone, no eyeroll and no condescension of any kind. A return authorization was promptly issued, and even though the error was mine, shipping was prepaid. Even for a "bad customer" i was given a "great customer experience." Thank you. I'll be back”

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Posted 1 month ago

“First class business. Great service.”

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Posted 1 month ago

“Great price and selection. Shipping is fast and well packed.”

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Posted 1 month ago

“Great experience and genuine parts”

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Posted 1 month ago

“Quality is awesome. I am thrilled with my new set of espresso cups. I have searching for an espresso cup which wasn't too small with style. Will purchase again from Espresso Parts.”

Espresso Parts 5 star review on 3rd December 2024

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Posted 1 month ago

“Everything arrived quickly and in good condition. Great stuff!”

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Posted 1 month ago

“excellent service. future orders coming.”

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Posted 1 month ago

“Quality products but customer service isn't great. Was told if the price on a product drops that they would refund the difference, so I purchased early. Price of that product dropped and they then turned around and said "oops I was wrong" with no commitment to keep to their word.”

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Posted 1 month ago

“The glasses were VERY well packed, sturdy and beautiful.”

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Posted 1 month ago

“excellent service. parts came as ordered.”

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Posted 1 month ago

“Fast and great price thank you”

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Posted 1 month ago

“The parts I needed for my aging Rancilio Silvia were available and easy to find on the web site. Shipping was quite prompt. There were pointers in the comments to helpful YouTube videos that I watched and was abel to replace the part myself. I will definitly order whatever next parts I need for my Rancilio Silvia from Espresso Parts.”

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Posted 1 month ago

“Just what I needed for my pour overs.”

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Posted 1 month ago

“This pitcher is BEAUTIFUL. I bought it becaues I have a 1993 Calssic Gaggia in Black Chromium. Since it has to gold accents I wanted to get a gold pitcher and this matches perfectly (this felt like the bougiest sentance I have written as a coffee person). It is stylish and pretty heavy weight material. Only thing to be aware for people who have larger hands, you will struggle getting your hand into the opening for cleaning. The pitcher opening is pretty tight in comarison to other pitchers I have used. If this does not bother you, then add it to your basket and foam all the milk!”

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Posted 1 month ago

“Had a 10mm finger-guard shipped for $12 UPS. Could have shipped USPS in small envelope for $5. Got my order & Thanks”

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Posted 1 month ago

“Good service and quality parts”

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Posted 1 month ago

“Easy process, speedy delivery and great communication!”

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Posted 1 month ago

“No where else I’d rather go to find equipment for my brewssss!!!”

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Posted 1 month ago

“Great customer service and fast shipping!”

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Posted 1 month ago

Espresso Parts is rated 4.8 based on 9,703 reviews