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Espresso Parts Reviews

4.8 Rating 9,746 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 9,746 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
I placed my order over 10 days ago and have yet to receive it. The coffee industry is built on timely delivery, thoughtful planning and logistics, and communication in every step of production. So if necessary products and tools cannot be reliably sourced in a timely manner then it is unfortunate that services will have to be sought from sources outside of our industry that can deliver goods in a more timely manner.
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Posted 1 year ago
They had exactly the parts I needed and they got them to me quickly. My old La Pavoni is as good as new.
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Posted 1 year ago
Espresso Parts is a great company to do business with. They keep me in the coffee..
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Posted 1 year ago
Fast and good packaging , thats what we need ...
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Posted 1 year ago
I have been a happy customer with you since I first purchased my Ascaso Espresso Machine. That means I have been a customer of yours for three years. Keep up the good work.
Espresso Parts 5 star review on 10th April 2023
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Posted 1 year ago
Essential item dispatched in short order.
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Posted 1 year ago
Received original parts in a timely fashion
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Posted 1 year ago
I was making a (for me anyway) very large purchase and the whole team at Espresso Parts could not have been nicer or more helpful. Everyone was incredibly easy to work with. The sales experience was stellar, the packaging and shipping was perfect, the after sales support was excellent. Very happy and would highly recommend to anyone in need of new equipment.
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Posted 1 year ago
Fast service.
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Posted 1 year ago
Free shipping and great customer service, they had the Astoria parts in stock and shipped it out fast. Very happy with company.
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Posted 1 year ago
Excellent
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Posted 1 year ago
I needed a dual dial pressure guage for an off brand Italian espresso machine. Found a perfect match at a fair price. Fast shipping too.
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Posted 1 year ago
Just what I was looking for and arrived quickly!
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Posted 1 year ago
Great website and fast shipping.
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Posted 1 year ago
The mater pressure stat works perfect! Installed it in a few mins and back to perfect espresso on my ECM! Thx y’all!
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Posted 1 year ago
Great product, packaging and fast shipping
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Posted 1 year ago
Espresso Parts entirely over-serviced our request for our stellar new Fiorenzado All Ground grinder. EP= 5 STARS for sure. If you need a new ESPRESSO MACHINE or GRINDER with fast dispatch the same day, do not hesitate to purchase your next business or home machine from EP. So many other sites offer meh photos of the machines you went / need; while Espresso Parts has them "in stock". If we had to do another similar purchase again > only via "Espresso Parts" for sure . . . ( No better delivery nor service ) We continue to solely buy from Espresso Parts for all our needs . . . They genuinely KNOW espresso . . .
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Posted 1 year ago
Wonderful help. I've had countless questions about parts I've needed for my espresso repair. Thankyou so much. Sarah
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Posted 1 year ago
Site was unclear on product. Arrived with incorrect tamp. When inquiry made to replace tamp, reply given that it would take a month to replace the item. Quick online search revealed a replacement part was easily obtainable and set to be delivered in days from another site that actually reached out and confirmed the correct replacement part was indeed what was intended to be ordered. Espresso extremely ooor website layout and frankly even worse customer service. Will not be ordering from them again.
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Posted 1 year ago
Great help
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Posted 1 year ago
Espresso Parts is rated 4.8 based on 9,746 reviews