Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,512 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 31st October 2024

EXP 4812 Diego Montenegro

Espresso Parts 5 star review on 19th October 2024

378

Anonymous

Anonymous // 01/01/2019

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“Great selection, perfect customer service and like the product. Where we live all mail is delivered to a PO Box so that is the address I provided. A representative CALLED, yes a very nice real live person called to obtain our physical address for UPS delivery. Delivery was fast and shipping materials were excellent. I gave the product a like (instead of a love) because the saucer has too much flair, making it a bit difficult to use the cup handle. Love that it keeps coffee hot/warm.”

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Posted 6 months ago

“Still waiting on shot glasses everything else made it in 1 price”

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Posted 6 months ago

“They have the parts -- they ship them quickly”

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Posted 6 months ago

“A very nice milk pitcher.”

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Posted 6 months ago

“I ordered a screw driver which took over fifteen minutes, because you website does not take company credit cards. Was needing another part and could not get any credit cad to go. So I will use amazon, they take my credit cards”

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Posted 6 months ago

“Quick and timely service - even for the smallest order! Thank you!”

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Posted 6 months ago

“Our shipment arrived on time and in prestine shape. The items I ordered were excatly what I wanted and it was really easy to track my order.”

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Posted 6 months ago

“great service!”

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Posted 6 months ago

“Your people are extremely helpful, they could not have been nicer and more professional, thank you very much. Dave Hughes.”

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Posted 6 months ago

“Love my gear”

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Posted 7 months ago

“I was really impressed with the entire buying experience. Easy website; as good as Amazon’s. The package arrived promptly. And I appreciated their attention to detail with good follow up.”

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Posted 7 months ago

“Successfully delivered requested-normal parts (Kalita Filters) in a timely fashion. Big improvement over previous logistical confusion.”

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Posted 7 months ago

“I bought two 8oz mugs and they arrived in tact. Light but sturdy. Good mugs.”

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Posted 7 months ago

“Great customer service. Espresso machine arrived ahead of schedule.”

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Posted 7 months ago

“Works great! Super fast delivery”

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Posted 7 months ago

“Prompt service, and shipping. Quality part at a good price. I will shop here again!”

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Posted 7 months ago

“The correct parts at my fingertips at reasonable prices with prompt delivery.”

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Posted 7 months ago

“This was a phone order, & I received expert assistance. I requested double espresso baskets, & was told my last order was for singles. I knew that, & just needed additional doubles. It's refreshing to know that my previous orders are noted & mentioned, which could prevent an error. Also, my order was packed & shipped the same day, & arrived 2 days earlier than anticipated. Good job, & I'm very pleased!”

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Posted 7 months ago

“My espresso mug arrived broken. It collects water between the outer glass and the cup. I’m guessing water will get trapped and become moldy since there is no way to drain the water the has gotten trapped.”

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Posted 7 months ago

“Megan listened to my concerns and was very helpful assisting with adjusting my order. Give her raise.”

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Posted 7 months ago

Espresso Parts is rated 4.8 based on 9,512 reviews