Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.82

4.8 Rating 9,721 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 9,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 21st January 2025

Samuel Solano

Anonymous

Anonymous // 01/01/2019

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“Quick, clear, and easy!”

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Posted 1 year ago

“Much slower delivery than ever before, 8 days. Not up to your usual standards; perhaps you’ve changed your standards. Normally 2 days and I’m back up and running. 😬”

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Posted 1 year ago

“These people have a wide stock, are easy to deal with, and ship promptly. I will use them for future espresso-related purchases.”

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Posted 1 year ago

“First time purchasing and the whole process was great. Shipping was quick. Items were well packed. I purchased the clear Hearth capp glasses and they are so light weight, beautiful, and perfect size for my needs. I also purchased a few other small accessories and everything is such high quality. I’ll likely be back to purchase more! Thanks again.”

Espresso Parts 5 star review on 17th January 2024

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Posted 1 year ago

“Espresso parts has the best wholesale customer service that I have experienced in my 5 year coffee career. They are honest, kind, and responsive. I also had an issue with a product that they resolved almost immediately. High praise for you all!”

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Posted 1 year ago

“prompt. not overpacked. and correct the first time.”

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Posted 1 year ago

“Great experience overall! Delivery arrived sooner than expected, scale was packaged well.”

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Posted 1 year ago

“Absolutely phenomenal customer service and support.”

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Posted 1 year ago

“Got the expected items quick and well packaged.”

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Posted 1 year ago

“Much nicer specialty parts than I have gotten elsewhere. I got a bad replacement Gaggia Classic gasket from another vendor, the one from Espresso Parts fit perfectly and works great!”

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Posted 1 year ago

“Good price, fast shipping and just what i ordered.”

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Posted 1 year ago

“Amazing Service, quick and easy will continue to shop with Espresso Parts.”

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Posted 1 year ago

“easy checkout. shipped promptly”

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Posted 1 year ago

“I ordered 4 espresso glasses that took over a week before they were even “shipped.” My order was then cancelled for no apparent reason, I wasn’t notified and no explanation was given.”

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Posted 1 year ago

“excellent service”

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Posted 1 year ago

“The customer service is great. Dave is very knowledgeable and helpful and gave me all the information and support I needed lickety-split. Really enjoyed the whole experience of shopping here and how personal it felt. Thanks Dave!”

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Posted 1 year ago

“Parts fit and worked great”

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Posted 1 year ago

“Love this company. Great product selection customer service and fast shipping! Thanks so much”

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Posted 1 year ago

“awesome service. chatted on line, got quick help and parts showed up quicker than expected. With the help of a gifted Polish craftsman (actually, he did the whole thing) the machine is up and running. But now, when we took it apart, we discovered that we need a few more goodies!”

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Posted 1 year ago

“I'm satisfied with the fast delivery and quality..”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 9,721 reviews