Login
Start Free Trial Are you a business?? Click Here

Espresso Parts Reviews

4.8 Rating 9,708 Reviews
96 %
of reviewers recommend Espresso Parts
4.8
Based on 9,708 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Espresso Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Great selection, fair pricing, fast and efficient delivery.
Helpful Report
Posted 8 months ago
I have not received my order.
Helpful Report
Posted 8 months ago
The team at Espresso Parts were fantastic! They provided excellent service throughout my whole journey with them. I would highly recommend.
Helpful Report
Posted 8 months ago
You were great. However, I had a small problem with the latest shipment. The customs duty were paid for half of the shipment and not for all items. I refused the shipment first as I have to pay an extra amount of $70. UPS called me two days after that they contacted the duties to reduce the fees to $25 instead of $70. To make the long story short I paid the $25 knowing that this amount should be covered within the total shipment fees.
Helpful Report
Posted 8 months ago
great comunication, fast respond
Helpful Report
Posted 8 months ago
I was looking for the remarkably scarce Acaia Lunar scale in black--the Espresso Parts website had one in inventory, but I wanted to check in person, so I called and a human picked up the phone to verify. I placed an online order and the scale arrived in less than a week--with a nifty sticker that I immediately affixed to my water bottle. I added the store to my short list of excellent coffee places that I would do business with again.
Helpful Report
Posted 8 months ago
Van took my call and spent all the time with me that I needed to make sure I found the right parts. They shipped the same day and they arrived on time and my machine works perfectly now. Highly recommend this company!
Helpful Report
Posted 8 months ago
Awesome customer service. Pleasant. Prompt. Offer a variety of fairly priced products for every level of our espresso journey over the years.
Helpful Report
Posted 8 months ago
Fast with no drama. Thanks, D Wilson
Helpful Report
Posted 8 months ago
Free shipping would be nice.
Helpful Report
Posted 8 months ago
Excellent customer service every time!
Helpful Report
Posted 8 months ago
great great
Helpful Report
Posted 8 months ago
They have the fittings that we need. Can't find them anywhere else. Thanks Espressoparts.
Helpful Report
Posted 8 months ago
Counter rinser was the perfect addition to our coffee trailer! Worked great!
Helpful Report
Posted 8 months ago
Great replacement part with reasonable shipping time! Pavoni parts can be hard to get but Espresso parts had a replacement heating element in stock!
Helpful Report
Posted 8 months ago
wasnt close customer service was very rude
Helpful Report
Posted 8 months ago
Great product!
Helpful Report
Posted 8 months ago
Found the correct part for my Gaggia Classic, it fit perfectly and it is now working as intended. Shipping was very very expensive. The part cost +/- $ 8, shipping was in excess of $ 10, for a part abount the size of a marble.
Helpful Report
Posted 8 months ago
Easy ordering, fast shipping and glasses arrived undamaged.
Helpful Report
Posted 8 months ago
Always The Right Special tool. Thank you. One more to go.
Espresso Parts 5 star review on 3rd May 2024
Helpful Report
Posted 8 months ago
Espresso Parts is rated 4.8 based on 9,708 reviews