Essential Bodywear Reviews

Name: Essential Bodywear
Rating: 4.65

4.7 Rating 221 Reviews

90 %

of reviewers recommend Essential Bodywear

4.7

Based on 221 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Essential Bodywear 5 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my package”

Helpful Report

Posted 3 months ago

Hi Nicole, We see that your order was delivered to the shipping address on your order. We understand, from your Fit Stylist, that you have moved. Please make sure to update your address before submitting your next order. For this order, please check with your local post office to see what happened to your order. Thank you from the EBW Team

Posted 3 months ago

“I could not wear the cami I bought. It was tiny! They wouldn't accept the return because it was on sale.”

Helpful Report

Posted 4 months ago

Hi Nan, Thank you for sharing your feedback regarding the cami you purchased. I'm sorry to hear that it didn’t fit as expected and that you faced issues with the return policy. We understand how frustrating that can be and appreciate your concerns. If you would like assistance in finding a better fit or have any questions, please feel free to reach out to us. Your experience matters to us, and we aim to improve it however we can. Thank you for bringing this to our attention. Best, The Essential Bodywear Team

Posted 4 months ago

“Bras are not fitting good straps fall off my shoulders cup size too small just not happy”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to share your feedback about Essential Bodywear. We sincerely appreciate your honest review and apologize for any inconvenience you may have experienced. We are truly sorry to hear that our bras did not fit well and that the straps were falling off your shoulders. Additionally, we apologize for any dissatisfaction caused by the cup size being too small. It is disheartening to learn that you were not completely happy with your experience. We take your comments seriously and strive to continuously improve our products and services. To ensure we address the issues you mentioned, we would greatly appreciate if you could kindly provide us with further details on how we can make things better and meet your expectations. Warm regards, Essential Bodywear Team

Posted 8 months ago

“I ordered one of your bras because a friend told me how she loved your product. Long story short I received my bra and not a good fit. Returned and received a replacement. Didn’t fit. I consulted with a representative before exchanging. Waiting several days for someone to get back to me. She told me what size to order and when I received. Still very uncomfortable. I will be returning this for a refund. I thought paying $75 for a bra would satisfy my needs. Once I find what I like I stick with it regardless of price, unfortunately this is not the case. Very disappointed in service and product.”

Helpful Report

Posted 8 months ago

Dear Karen, Thank you so much for taking the time to share your feedback about your experience with Essential Bodywear. We truly appreciate your honesty and value your perspective as a customer. We sincerely apologize for the inconvenience and disappointment you experienced with our product and service. It is disheartening to hear that the bras you ordered did not fit properly, even after exchanging them based on the recommendations provided by our representative. We understand how frustrating this must have been for you, especially considering the price you paid. Your satisfaction is our utmost priority, and we want to ensure that we address this matter promptly and effectively. We would love to hear more details about your specific concerns and how we can make things better for you. Our team is always here to assist you, so please feel free to reach out to us at repsupport@essentialbodywear.com with any further information or suggestions. Again, we appreciate your valuable feedback, and we are committed to improving our service and product quality. We hope to have the opportunity to regain your trust and fulfill your needs in the future. Warm regards, Essential Bodywear

Posted 8 months ago

“You are always out of stock. This time, I ordered and got notified that it was sent with a tracking number. Then the next thing I hear, you are out of stock and returning my money. I have tried to order 3 times in the last year, always out of stock on my size. This time the order went thru and I thought great finally. Then is was canceled.”

Helpful Report

Posted 10 months ago

Essential Bodywear is rated 4.7 based on 221 reviews