Essential Bodywear Reviews

Name: Essential Bodywear
Rating: 4.65

4.7 Rating 221 Reviews

90 %

of reviewers recommend Essential Bodywear

4.7

Based on 221 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Essential Bodywear 5 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ll admit, the bra I tried on for beautifully. The one I got is so tight around I can barely fasten it even on the loosest setting. Very disappointing. :(”

Helpful Report

Posted 5 months ago

Hi Kerrie, This is Amy from Customer Support. Thank you for taking the time to let us know about your dissatisfaction. I would like to help you find a better fit and help you in any way to improve your Essential Bodywear experience. I have left you a voicemail and I look forward to hearing from you. Thank you again, Amy and The Essential Bodywear Team

Posted 5 months ago

Hi Kerrie, It was great talking to you. I hope you have great results with the hook extender and I look forward to hearing back on your results ! Thank you again for your feedback, Amy and The Essential Bodywear Team

Posted 5 months ago

“These bras are not near the quality that they used to be. I am a long time coustomer, but might not be in the future.”

Helpful Report

Posted 5 months ago

Hello Kimo, This is Amy in Customer Support. I really appreciate the time you took to let us know about your dissatisfaction with your order. I am waiting to hear back from your Fit Stylist to see how we may best address the issues. I look forward to the opportunity to hopefully turn your latest experience with us to a positive one. Thank you again, Amy and The Essential Bodywear Team

Posted 5 months ago

“I wanted to order bra without underwire. I might have read the description wrong because the bra's ordered are underwire and don't look like the photo on website. I tried to call the number provided (248) 242-5010 but was unable to speak with a representative. The prompts said to either use "chat" but didn't give instructions on where/how or send an email. Very poor customer assistance/”

Helpful Report

Posted 5 months ago

Dear Diana, Thank you so much for taking the time to provide us with your feedback on your recent experience with Essential Bodywear. We sincerely appreciate your input and want to apologize for any inconvenience you may have experienced. We understand that you had wanted to order a bra without an underwire, and it seems there may have been some confusion regarding the product description. We apologize for any miscommunication on our part. We are constantly working on improving our website and ensuring that the product images accurately represent the items. We are also sorry to hear about your difficulty in reaching a representative when you called our provided number. We are not open on weekends if you tried contacting us during that timeframe. You can also reach us by email at, repsupport@essentialbodywear.com. We apologize for any frustration this may have caused you. We certainly want to provide prompt and efficient customer assistance, and we apologize if we fell short in this instance. Thank you once again for bringing these matters to our attention. Your feedback is valuable to us, and we truly appreciate your support. Please feel free to reach out to us directly at repsupport@essentialbodywear.com if you have any further concerns or if there is anything else we can assist you with. Best regards, Essential Bodywear Customer Service Team

Posted 5 months ago

“I have loved Essential Bodywear over the last several years as they were finally bras that were comfortable and flattering for a very large chest. I've always struggled to find bras to fit and hold in the right place my large chest until I found Essential Bodywear. Now that all sounds great and you may be wondering why I only gave 2 stars but here is where I feel they have lost stars from me. As I've said, it's always been hard to find bras that fit and are comfortable and now it seems as though I'm back in that same boat again. My size has not changed but the sizes they offer have. I can no longer get the size I need as apparently only smaller chested women are in need of bras that fit which is ridiculous as smaller chested women have endless options. I could never go into a retail store and find a bra in my size (38H) and now apparently I can't get them online either, at least not ones that actually hold up my large chest. Earlier this year I got guttate psoriasis and it covered my body, unfortunatly the worst part is right under my breasts. Its terribly uncomfortable and itchy and a bra with a wire is now completely out of the question. I was in love with the Essential Bodywear Poppy Luxe before I got guttate psoriasis and now even more than ever I need to wear a bra like the Poppy Luxe as it has been the least agrivating bra with the psoriasis under my breats. I have two and they are wearing out so I went to order more and now I can no longer get them because they don't make that size anymore. I realize the bulk of sales go to more "normal" sizes I'm sure but what does that leave us larger chested women to do? Now I'm off to find a new company and hope I can find something as great of quality and something that actually is flattering and holds the weight of my large breasts. So dissapointing. I don't generally do reviews but since this is an item that I need to wear every single day and have struggled to find, it has left me needing to leave a review in the hopes that Essential Bodewear will not only just sell to the average sizes but also to those of us who can't find good options elsewear.”

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with Essential Bodywear. We sincerely appreciate your loyalty and support over the past several years, and we are truly sorry to hear about the issues you have encountered. We completely understand your frustration with the changes in sizing options. We deeply apologize for any inconvenience this may have caused. We want all of our customers to feel comfortable and confident in our products, regardless of their size. We understand that your specific needs are not being met, and we want to assure you that we are actively working to address this issue. Your mention of guttate psoriasis is important to us, and we want to find a solution that can accommodate your specific requirements. We regret that we no longer offer the Poppy Luxe bra in your size, which has been the most comfortable and least aggravating for your condition. Rest assured that we are taking your feedback seriously and exploring options to provide suitable alternatives in our range. We genuinely appreciate your recommendation for us to expand our offerings to cater to all sizes and shapes. Your feedback will help us improve our products and make essential changes to better meet the needs of all customers, including larger-chested women like yourself. Once again, we genuinely appreciate your feedback and your loyalty to Essential Bodywear. We are working diligently to address the issues you highlighted and hope to regain your trust and future business. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. Warm regards, Essential Bodywear Team

Posted 6 months ago

“You lack of products and my Sale Rep had issues with your website. You make it very hard for her to sell your product. She did an outstanding job for all the issues she had to contend with.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to provide valuable feedback on your experience with Essential Bodywear. We sincerely appreciate hearing from our customers and learning about their experiences. Firstly, we would like to extend our deepest apologies for the issues you encountered. We understand that our lack of products and the difficulties your sales representative faced with our website made it incredibly challenging for her to effectively sell our products. We truly admire her dedication and efforts in overcoming these obstacles; she did an outstanding job despite the difficulties faced. We genuinely value your feedback and would like to improve our services to ensure a smooth and seamless experience for our customers and sales representatives. In this regard, we would greatly appreciate any suggestions or insights you may have to help us enhance our product availability and website functionality. Once again, thank you for sharing your experience with us. Your feedback is instrumental in helping us identify areas for improvement and deliver a better experience for everyone. We look forward to hearing from you and working towards making things better. Warmest regards, Essential Bodywear Team

Posted 7 months ago

“I bought 3 at a conference special but they were out of stock. Would not honor the conference purchase when they became available. I really like the bras but the salesperson has no integrity. I won’t do that again.”

Helpful Report

Posted 8 months ago

Dear Deborah, Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with Essential Bodywear. We genuinely appreciate your thoughts and the opportunity to address any concerns you may have. First and foremost, we would like to apologize for the inconvenience and disappointment caused by the unavailability of the products you purchased during the conference special. We understand how frustrating it can be when expectations are not met, and we sincerely apologize for any inconvenience this may have caused. We also want to assure you that honoring our conference promotions is of utmost importance to us. Therefore, we deeply regret that we were unable to fulfill the purchase at a later date when the items became available. It is important to us that our customers feel valued and trust the integrity of our salespeople. We are truly sorry to hear about your negative experience with one of our team members. We take such matters seriously, and we appreciate you bringing this to our attention. Deborah, we genuinely want to make things right and improve your overall experience with Essential Bodywear. If you have any further suggestions or specific steps that you think would help enhance our service, please do not hesitate to share them with us. Your feedback is vital in assisting us to provide better customer satisfaction.

Posted 8 months ago

“Their most popular bra the "Abby" is never in stock.”

Helpful Report

Posted 10 months ago

“Website is very hard to understand. If it hasn’t been for my consultant Kimberly Spencer I would never have ordered. I was ready to step away and she stepped in and helped me. The personal consultant is the key.”

Helpful Report

Posted 10 months ago

Essential Bodywear is rated 4.7 based on 221 reviews