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Esure Reviews

3.4 Rating 1,894 Reviews
61 %
of reviewers recommend Esure
3.4
Based on 1,894 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5

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Esure 1 star review on 25th December 2024
Anonymous
Esure 1 star review on 25th December 2024
Anonymous
Esure 1 star review on 16th September 2024
Paula
Esure 1 star review on 16th June 2024
John Aitchison
Esure 1 star review on 16th June 2024
John Aitchison
Esure 1 star review on 16th June 2024
John Aitchison
Esure 1 star review on 26th January 2024
Vytas
5
Anonymous
Anonymous  // 01/01/2019
Fantastic, efficient and very helpful service ..
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(Car Insurance) - Posted 7 years ago
Very friendly and helpful and the cheapest i could find
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(Car Insurance) - Posted 7 years ago
Cheap and good for what I wanted.
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(Car Insurance) - Posted 7 years ago
I was Quite happy with the information and the service I received from esure hope to hear from them early in January with a new quote
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(Car Insurance) - Posted 7 years ago
it a very service and very help full staff
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(Car Insurance) - Posted 7 years ago
Fair priced insurance for my car
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(Car Insurance) - Posted 7 years ago
CANNOT GIVE REPORT AS I HAVE NOT HAD REASON TO USE THE INSURANCE YET.
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(Home Insurance) - Posted 7 years ago
Always ready to help when needed.
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(Car Insurance) - Posted 7 years ago
A disorganized company, the employees of which are unable to pay close attention to detail to documents provided, leading to an inaccurate and overpriced policy. I would have forgiven this, if the problem was rectified however it still is not due to the fact that they have a huge backlog of unanswered emails. I cleared up my issue over the phone but it seems no action was in fact taken therefore email correspondence is all I can rely on in order to leave a trail of evidence.
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Posted 7 years ago
Car insurance isn't about brand loyalty: it's about good service and effective cover at the best possible price. When I took out my policy with esure, the company fulfilled my requirements: I don't need razzmatazz, I just want to be able to get on with my life, knowing that my legal requirements are covered.
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(Car Insurance) - Posted 7 years ago
this company will attempt to fleece you at renewal. I have just had a renewal with a 52% increase on a home buildings insurance. I have maximum no claims as I have not made a claim in 20 years with any insurance company. Got a better quote and improved policy at a cheaper price that I was quoted for last year. Win Win when you look around.
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Posted 7 years ago
Didn't get help enough
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(Car Insurance) - Posted 7 years ago
Good so far in all respects. Helpful staff, who seem above average in many respects. Good experiences in all respects.
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(Car Insurance) - Posted 7 years ago
Excellent service would recommend esure to everyone
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(Car Insurance) - Posted 7 years ago
Have had no problems with this company so far since switching from my previous company the yearly premium was reasonable and I hope I'm not disappointed if I ever need to make a claim , or have no problems leaving the company at the end of the agreement if I choose to do so
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(Car Insurance) - Posted 7 years ago
Fortunately I have not found it necessary to make a claim therefore I cannot really comment on e-sure's performance. Until I need to make a claim an insurer is just another motoring expense.
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(Car Insurance) - Posted 7 years ago
I had to make numerous phone calls to get the company to provide the insurance documents that I required.
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(Car Insurance) - Posted 7 years ago
Really easy to set up with no hassle at all
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(Car Insurance) - Posted 7 years ago
Simple and easy to set up a policy. All questions were dealt with fast and friendly staff made everything from start to finish a swift ride. My experience was absolutely stress free. I am very happy with esure. The staff made everything seem easy and helped set up policy without any problems at all. Very happy customer!
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(Car Insurance) - Posted 7 years ago
Hi well they are good at telling you when your insurance is up for renewal but they seam to keep putting there prices up I have over 25 years none claims but my insurance still goes up I’m not surprised people try and get away with insuring there cars but that should not be added to people who insure there vehicles it’s fair that we should pay over the top on insurance I thought that the more none claims you have the cheaper the insurance but I guess this is not the case I will be looking for another insurer when mine is next due as it is unfair on people who pay there way it seam like if you do things right you get higher bills and something should be done about this
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(Car Insurance) - Posted 7 years ago
Esure is rated 3.4 based on 1,894 reviews