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Esure Reviews

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 16th September 2024

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Esure 1 star review on 26th January 2024

Esure 1 star review on 26th January 2024

Esure 1 star review on 16th December 2023

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Esure are great very happy with the service”

Helpful Report

(Car Insurance) - Posted 3 years ago

“No experience as vet, but anticipate that there would be no problems.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“As a technophobe I found that dealing with ensure was far easier on line than I expected.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Great, easy to sort. Even gave a part refund 8 months in, due to reduced milage.”

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(Car Insurance) - Posted 3 years ago

“I don't think there is everything was bob on”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very quite year”

Helpful Report

(Car Insurance) - Posted 3 years ago

“No problems at all and my claim went through very smoothly.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very very unfair please don't trust Esure.I am really disappointed with them.”

Helpful Report

Posted 3 years ago

“Terrible company. They put me on cover and then immediately said they didn't believe that I lived where I said I lived despite the V5 showing the car at that location. I even sent them a photo of the car parked outside my house. They kept threatening to cancel. I won't be renewing with them.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Very good”

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(Car Insurance) - Posted 3 years ago

“Excellent customer service, honest and trustworthy”

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Posted 3 years ago

“Had to cancel insurance and found it very easy to do, no complaints.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Excellent service”

Helpful Report

(Car Insurance) - Posted 3 years ago

“No fuss, quick and easy, just great !!”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Customer service were very helpful and dealt with my query quickly.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“First time i have used Go Compare and it was so easy I will be using them again in the future. Laid out in detail were all the available insurers so it was indeed easy to 'compare'. With using them for my car insurance I found one that gave me almost the same cover that I had been paying many pounds more with my previous insurer .”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Been with esure 7 years 1st claim ever they still need to pay me money this is after 2 years since the claim”

Helpful Report

Posted 3 years ago

“Very pleased with esure. Accurate and prompt documents on line which was very easy to use. I had to update my policy during the cover period to include business use, no problems at all with immediate cover in place and prompt update of my documents. Very pleased customer.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Look forward to see the renewal quote in May...”

Helpful Report

(Car Insurance) - Posted 3 years ago

“’ve had a few years with esure and everything was fine. This time, they sent me a request of proof of address, I sent it to them the same day. A few weeks later they tell me my insurance has been cancelled. Naturally I called and tried to solve the matter, I proved I sent the email the same day it was asked for and they still cancelled the policy AND charged me the cancellation fee!! They claimed they sent out warnings, which was a lie, no email, no phone call no letter. I sent them the proof as soon as they asked for it, I had no fault at all, but I was charged £60. Would not recommend.”

Helpful Report

Posted 3 years ago

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Esure is rated 3.4 based on 1,886 reviews