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Esure Reviews

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to buy.”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Very quick and easy”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Instant car insurance, easy to use website and clear communications. Very pleased.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“I felt it was a no mess no hassle experience. Easy as a d c”

Helpful Report

(Car Insurance) - Posted 7 years ago

“No stress at all, clear and understood description of cover. Very happy indeed.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Insurance easy to set up till you have a claim, they offer you a 2-door car as a courtesy car not like for like, which is not practical if you have a large family and also take too long to approve garage to go ahead and start the repair work. My car is been at the garage for 17 days and we are still waiting for approvals for the estimates from the engineers at Esure!! The attitude of the stafff on the phone is nothing but ridiculous, spoke to someone yesterday who in a raised tone said if I didn't like their courtesy car, I shouldn't have insured with them!! If I didn't have a claim , then I am sure everything will have been fine. Unfortunately when you need them, they don't want to know......”

Helpful Report

Posted 7 years ago

“Very happy with your service and quick and efficient responses.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Awful experience with this company and they delete your posts from thier media sites and block you from replying . Stay well away from this company as they will not Pay out when the there is quite clearly a problem”

Helpful Report

Posted 7 years ago

“it's cheap & good service”

Helpful Report

(Car Insurance) - Posted 7 years ago

“I recently purchased a auto insurance from the company after selling of the car and the cancellation fee the company want to charge additional money for add on .matter referred to financial ombudsmen. it is absolutely rip off.”

Helpful Report

Posted 7 years ago

“I found the whole process very easy and quick to navigate”

Helpful Report

(Car Insurance) - Posted 7 years ago

“They put their prices up for too much for me to carry on going with them”

Helpful Report

Posted 7 years ago

“very poor help , not happy at all”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Easy to access and communication was easy and professional.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“I've never done online insurance and I found it easy to do and helpfully to go through all the details beforehand so yes I will do this again”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Reading through some of these comments I wonder....is this really the same company that dealt with my claim recently?. I'm not insured with esure as the don't do taxi insurance, but I was involved in a collision with one of their customers recently (non fault, I was parked) and within hours of the accident I was contacted by them asking if I would like them to sort everything out for me regarding the claim. It was all done over the phone, without any forms to fill in and without any hassle whatsoever. The repair was done by their approved garage and also done very swiftly I have nothing but praise for this company, and would recommend them to anyone”

Helpful Report

Posted 7 years ago

“Costumer service was s amazing with friendly staff who explained everything simply for me. And all my needs have been met to more of what was expected”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Very efficient”

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(Home Insurance) - Posted 7 years ago

“SIMPLY RECOMMENDABLE !”

Helpful Report

(Car Insurance) - Posted 7 years ago

“You people have cancelled my insurance and now ask me to 0ay 200 pounds to you when it was you people who canceled my insurance I had no warning letter of final letter”

Helpful Report

(Car Insurance) - Posted 7 years ago

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Esure is rated 3.4 based on 1,886 reviews