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Esure Reviews

3.4 Rating 1,894 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 25th December 2024

Esure 1 star review on 25th December 2024

Esure 1 star review on 16th September 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 26th January 2024

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Within a month of insuring our home with ensure, we had a leak in the loft causing a bedroom ceiling to fall down. A plumber came out a few hours after our call, and an assessor a few days later when we agreed a settlement figure for the repairs etc. All staff were very friendly, helpful and efficient, making the process simple and painless.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Rather pointless review. Have not had to claim and hope I don't. Good price.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“cant say how good they yet as i have not had a claim ,then i will know how good they are , so touch wood i never have a claim”

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(Car Insurance) - Posted 9 years ago

“Could not believe such a big company gave me such a great quote.Fast reply to a small query all in all an easy experience.Well done”

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(Car Insurance) - Posted 9 years ago

“Using this very simple method of obtaining car insurance is excellent and brokers working in the old fashioned manner cannot hope to compete. Even previous companies I have traded with directly cannot match the price opportunities offerd by Go Compare.”

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(Car Insurance) - Posted 9 years ago

“The provider was very helpful and I am very pleased with the results thank you”

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(Car Insurance) - Posted 9 years ago

“not able to transfer car ins. to new car as my wife is not available to speak to your representive on the phone”

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(Car Insurance) - Posted 9 years ago

“very good policy and price”

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(Home Insurance) - Posted 9 years ago

“Very good service”

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(Car Insurance) - Posted 9 years ago

“Esure was in the top 10 of providers when looking for car insurance and a name that is well known the service was very easy to do on line and i took my partners car insurance with them also i would recommend them to anybody.”

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(Car Insurance) - Posted 9 years ago

“Very satisfied”

Helpful Report

(Car Insurance) - Posted 9 years ago

“i find this insurance excellent and reliable good price”

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(Car Insurance) - Posted 9 years ago

“Changed my car after 9 months and Esure charged me £26 admin fee to change car details. £26 to click a mouse.....ridiculous”

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(Car Insurance) - Posted 9 years ago

“Very good, easy to use and generally very happy.”

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(Car Insurance) - Posted 9 years ago

“Easy to deal with”

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(Car Insurance) - Posted 9 years ago

“Both Years this provider has been the cheapest online, however I have had a review from them by letter and this was not cheaper than what i could get online with the same details and i had thought that they would just amend the price but i had to cancel my renewal policy and rebuy the new one online which was a bit irritating in this day and age with all the technolgy we have especially as it was their own policy that was cheaper online!”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Easy communication, very short period of time to sort out any changes/queries.”

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(Car Insurance) - Posted 9 years ago

“I have found everything seems to be efficient and runs smoothly, I changed my car recently and phoned to get a new quote. I got through very quickly, was given a favourable quote within minutes and the paperwork arrived a few days later, very good service”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very good price and service it will be interesting to see what happens when my renewal is due as so many insurance companies are very competitive on the first year but do not follow it up when it comes to the renewal price”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Esure were very easy to deal with. Straight talking and fuss free, plus very good prices coupled with a 5 Star policy, which exceeded expectations compared to previous insurer. Nice work esure.”

Helpful Report

(Home Insurance) - Posted 9 years ago

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Esure is rated 3.4 based on 1,894 reviews