Esure Reviews

Name: Esure
Rating: 3.42

3.4 Rating 1,909 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Excellent customer service "”

Helpful Report

(Car Insurance) - Posted 2 years ago

“"Excellent service from Esure always got back to emails explained everything to us went over and above on our claim taking the stress from us thank you Esure and your employees"”

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(Car Insurance) - Posted 2 years ago

“"All my questions answerd, honest professional and informative.Fist rate service.\ud83d\ude4f"”

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(Car Insurance) - Posted 2 years ago

“"I had a claim this year ,I collided with a deer the claim was dealt with quickly and easily, "”

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(Car Insurance) - Posted 2 years ago

“Very quickly and polite to help me after a car incident”

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Posted 2 years ago

“Better cover than others, easy to understand language. Staff over the phone were very polite and helpful. Documents all given on time.”

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Posted 2 years ago

“Excellent I covered my three or four times with them. Very good 👍”

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Posted 2 years ago

“I have been with them 2 years. They were very good.”

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Posted 3 years ago

“Quick and easy to get a quote and then purchase the policy”

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Posted 3 years ago

“"Very good customer service."”

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(Car Insurance) - Posted 3 years ago

“"everything has always been superb with esure no problems at all, quick helpful and no hassle, very recommended five stars."”

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(Car Insurance) - Posted 3 years ago

“"No problems whatsoever. Very helpful staff, straightforward change over."”

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(Car Insurance) - Posted 3 years ago

“"Easy to buy and simple. The price is good too"”

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(Car Insurance) - Posted 3 years ago

“Good experience and number of different options”

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Posted 3 years ago

“Extremely easy to navigate the website and set up my buildings and contents Insurance policy. Would highly recommend”

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Posted 3 years ago

“"Very good experience "”

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(Car Insurance) - Posted 3 years ago

“"I'm waiting for my renewal "”

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(Car Insurance) - Posted 3 years ago

“"Obviously policies could be cheaper in this day and age when everyone wants your money but esure as a company is a good respected insurance company \r\nIt\u2019s hard sometimes to come away from a good company but presently I think people are going for a saving over other qualities\r\nEsure beats most companies but purse strings are important \r\nHope this is okay saying this "”

Helpful Report

(Home Insurance) - Posted 3 years ago

“"I\u2019m happy with the service provided by esure, really competitive price. It\u2019s a shame they don\u2019t do multi car insurance. "”

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(Car Insurance) - Posted 3 years ago

“"Up to standard "”

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(Car Insurance) - Posted 3 years ago

Esure is rated 3.4 based on 1,909 reviews