Esure Reviews

Name: Esure
Rating: 3.43

3.4 Rating 1,894 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

Visit Website

Write Your review

Tell us how Esure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price, easy to get in touch with, good customer service”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Excellent”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Told me that they approved my car repairs then a week later I phoned them go get a update they said the car was a total loss. Then under valued my car by £4,500 Will never use again.”

Helpful Report

Posted 5 years ago

“ok”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Brilliant, they were very helpful”

Helpful Report

Posted 5 years ago

“£70 charge for cancelling insurance!!! Cancelled as no longer need second car and got charged £70 which took over half of the pro rata amount I should have got back - shocking.”

Helpful Report

Posted 5 years ago

“Brilliant insurance company and very happy with them”

Helpful Report

(Car Insurance) - Posted 5 years ago

“So fa my dealings with Esure have been good but I have not made a claim and insurance is only as good as the response you get when seeking help but I hope it will be good”

Helpful Report

(Home Insurance) - Posted 5 years ago

“Very bad experience whith esure ! Be aware when u apply online they give y a coute dont add second driver ,increase the price from £40 to £170 !!! Customer advise are very bad !!!!! I cancelled my car insurance whith them!”

Helpful Report

Posted 5 years ago

“Moved from busy town centre apartment where parking was in an open car park unlocked to a quiet rural cul-de-sac with a garage and driveway and my insurance was increased by £68! Apparently the town centre is less risky than the countryside and garage parking. Have got quotes from other companies and some are nearly half now ive moved! Horrible to deal with, can't wait for my policy to end. Absolutely awful company. Avoid!!!!”

Helpful Report

Posted 5 years ago

“Robbers Do not use.”

Helpful Report

Posted 5 years ago

“Robbed my partner. Had car insurance renewed £477. Sent more noclaims to them and put his premiums up £260. Robbery, why have no claims if all ensure do is increase the price with them. Do not use this company.”

Helpful Report

Posted 5 years ago

“Very helpful and cheap with no extra cost paying monthly”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Excellent”

Helpful Report

(Home Insurance) - Posted 5 years ago

“A very good response to an enquiry regarding an incident which was not a claim because the other party excepted the blame and I was just advising my insurance co,which is best to do.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“6 month into the policy I sold the car and got whacked with a 60 pound cancellation fee and was refunded only 4 . 31 for the remainder of the policy would not recommend beware”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Just payed £36. To change address very disappointing”

Helpful Report

Posted 5 years ago

“Took pest cover with my house insurance as soon as need to claim after several years because the best is 2 meters from my back door in my garden the way it isn’t the property as far I was aware my garden is my property waste of money and time ... don’t waste your time”

Helpful Report

Posted 5 years ago

“Premium fair for the age of the car , my yearly mileage is very low and I have maximum NCB.”

Helpful Report

(Car Insurance) - Posted 5 years ago

Esure is rated 3.4 based on 1,894 reviews