Esure Reviews

Name: Esure
Rating: 3.44

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

Visit Website

Write Your review

Tell us how Esure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Esure 1 star review on 16th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad experience whith esure ! Be aware when u apply online they give y a coute dont add second driver ,increase the price from £40 to £170 !!! Customer advise are very bad !!!!! I cancelled my car insurance whith them!”

Helpful Report

Posted 5 years ago

“Moved from busy town centre apartment where parking was in an open car park unlocked to a quiet rural cul-de-sac with a garage and driveway and my insurance was increased by £68! Apparently the town centre is less risky than the countryside and garage parking. Have got quotes from other companies and some are nearly half now ive moved! Horrible to deal with, can't wait for my policy to end. Absolutely awful company. Avoid!!!!”

Helpful Report

Posted 5 years ago

“Robbers Do not use.”

Helpful Report

Posted 5 years ago

“Robbed my partner. Had car insurance renewed £477. Sent more noclaims to them and put his premiums up £260. Robbery, why have no claims if all ensure do is increase the price with them. Do not use this company.”

Helpful Report

Posted 5 years ago

“Very helpful and cheap with no extra cost paying monthly”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Excellent”

Helpful Report

(Home Insurance) - Posted 5 years ago

“A very good response to an enquiry regarding an incident which was not a claim because the other party excepted the blame and I was just advising my insurance co,which is best to do.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“6 month into the policy I sold the car and got whacked with a 60 pound cancellation fee and was refunded only 4 . 31 for the remainder of the policy would not recommend beware”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Just payed £36. To change address very disappointing”

Helpful Report

Posted 5 years ago

“Took pest cover with my house insurance as soon as need to claim after several years because the best is 2 meters from my back door in my garden the way it isn’t the property as far I was aware my garden is my property waste of money and time ... don’t waste your time”

Helpful Report

Posted 5 years ago

“Premium fair for the age of the car , my yearly mileage is very low and I have maximum NCB.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I continue to have accounts made with my email address. It is rediculous that it is so easy for someone to open an insurance policy in my name. Simple solution is to implement a verification email. It makes me think that the company is in on the fraud. Hell, even this review website wants to verify my email!”

Helpful Report

Posted 5 years ago

“On taking out the insurance all information was easy to understand”

Helpful Report

(Car Insurance) - Posted 5 years ago

“good customer service clear and everything explained and accurate .very helpful ( mature over 70)”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Esure send out cheque's that bounce then it's left to you to call over and over again to find out what accounts are doing. My car was a total loss do I used my wages as deposit on new car while esure cheque cleared but not the case my bank have to inform me the cheque was not paid. I have called over 10 times wanting payment only to be left knowing nothing. I will be cancelling my policy and speeding all over social media the shocking antics of this company. If our payments are delayed to them we are penalized but they can just advise accounts have not got back to them is unacceptable and we are expected to just wait no time frame nothing. Do not use this company!!!”

Helpful Report

Posted 5 years ago

“I would give this company 0* if I could So I took out car insurance with this company 2 days ago at £1022 for the year. For them 2 days later to to add an extra £783.57 onto my premium for no reason at all & without my knowledge. If I didn't log onto my online account to print off documents if wouldnt have noticed nearly £800 increase 2 days later than what I was quoted & took stay clear”

Helpful Report

Posted 5 years ago

“Our beloved defender has been stolen and this horrible insurance company reject our claim!!! The reason is we put the flexible shelf at back ( which can take off easily then put seats put back ! ) , so they said my defender is a Van not a car anymore ! Based on this reason they refused to pay it. Stay away this insurance company !”

Helpful Report

Posted 5 years ago

“Absolutely terrible company to insure your car with quick enough taking money off you but when it comes for you to claim for something and when it's not even your fault they don't want to now there staff are unfriendly rude avoid.”

Helpful Report

Posted 5 years ago

“They don't change payment day by 3 days caused lots of different depts with bank account and them”

Helpful Report

(Car Insurance) - Posted 5 years ago

“They just take my money”

Helpful Report

(Car Insurance) - Posted 5 years ago

Esure is rated 3.4 based on 1,886 reviews