Esure Reviews

Name: Esure
Rating: 3.43

3.4 Rating 1,894 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found everything quite easy and simple to get car insurance with e-sure. They provided all the detail I needed to complete the deal at a great price. Thanks e-sure, J Ashworth.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Diabolical "service". Have tried 3 times to get through to Esure on the 'phone. Each time I've been left listening to a recording saying they're extremely busy but will answer the call as soon as possible. Total time spent on phone calls now 45 minutes and rising!!”

Helpful Report

Posted 8 years ago

“Recommend to any customers due to features and benefits of the policy for very value price”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Quick and easy and helpful staff.”

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(Car Insurance) - Posted 8 years ago

“VERY GOOD SERVICE ALL THE TIME”

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(Car Insurance) - Posted 8 years ago

“ESURE INSURANCE HAS CHANGED ITS SKIN TO BRIGHTSIDE INSURANCE: PLEASE BE VERY CAREFUL???”

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Posted 8 years ago

“Esure is one the best insurances I ever had. Easy and compatible with any need. You have to try and see how your life gets easier with esure.”

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(Car Insurance) - Posted 8 years ago

“My wife's car was in a hit and run 12/316 police was a wast of time even though we had the reg and we're he had hid the car esure we phoned them up with the details with in the hour they picked are car up next morning I picked my wife up from working nights got home at 840 they had a car for her as I stands best 100% customer service”

Helpful Report

Posted 8 years ago

“Absolutely horrendous company sneaky and sly. It's OK getting a cheap premium but when the worst happens they don't care what so ever and if you want use another garage instead if there poorly rated garage were they cut corners you have no chance. Left us without a car and we payed nearly an extra £1000 on top of our premium because we took it to our preferred garage. Please please DO NOT USE ESURE.”

Helpful Report

Posted 8 years ago

“Simply easy to do on line Probably insured the car quicker than making a cup of tea”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Very easy to deal with excellent prices very hard to beat will definatly use again”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Renewal quote was cheaper than insuring with a new company. Didn't want to call on a 0845 number so emailed esure. They sent me an 0141 number which was answered by a very efficient woman who dealt with the new payment immediately. I've never had such an easy time arranging and paying for car insurance :-)”

Helpful Report

Posted 8 years ago

“a very good company very pleased 5 star service”

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(Car Insurance) - Posted 8 years ago

“No problems . easy to deal with .”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I have had to have windscreen replaced the service was superb, I tell all my friends to change to E-sure its cheaper than most and the service you receive is the best you can get.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“very good value and the following year received a competitive renewal quote”

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(Car Insurance) - Posted 8 years ago

“very good hope my next policy will be just as good”

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(Car Insurance) - Posted 8 years ago

“Would recommend you to anybody”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Prompt service”

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(Car Insurance) - Posted 8 years ago

“good service good value very quick”

Helpful Report

(Car Insurance) - Posted 8 years ago

Esure is rated 3.4 based on 1,894 reviews