Esure Reviews

Name: Esure
Rating: 3.44

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Esure 1 star review on 16th December 2023

Anonymous

Anonymous // 01/01/2019

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“I recommend esure to anyone. I had cause to use their claims department in 2011 and they were fantastic, my claims person she could not do enough to help my cause, very professional and reliable.”

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(Car Insurance) - Posted 9 years ago

“I have not found ensure a very good insurance company. I had my car keys stolen out of my handbag whilist shopping with the little one. I phone ensure up and they said there was no danger to my car so will not charge the locks on my car even tho I have electric keys so the person who stole my keys could of gone round the carpark of the shop I was in to take my car. I have asked esure to put in wrighting that there is no danger that my car will be taken some 3 weeks later I am still waiting. I wouldn't insure a car with esure again”

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(Car Insurance) - Posted 9 years ago

“Fast and efficient set up of the policy and documentation received promptly. Fortunately I haven't had to make a claim so cannot comment on that side of things. Very happy with the policy and the value for money.”

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(Pet Insurance) - Posted 9 years ago

“I had a small accident. Made a claim to repair the third party car as mine was not damaged. They were very quick helpful and clear and they were very good to the owner of the car I hit. Highly recommended.”

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(Car Insurance) - Posted 9 years ago

“I found the service very easy,straight forward and helpful if needed very good and well recommended!”

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(Car Insurance) - Posted 9 years ago

“got what I wanted without hassle.”

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(Home Insurance) - Posted 9 years ago

“It was quite straight forward to go with esure and I did phone to check on a few aspects. This was dealt with well. I have not had to claim so I cannot comment how they would deal with me in that situation.”

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(Home Insurance) - Posted 9 years ago

“12”

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(Car Insurance) - Posted 9 years ago

“Excellent quotes and easy to access”

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(Car Insurance) - Posted 9 years ago

“Brilliant efficient service from an excellent company that I would recommend”

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(Car Insurance) - Posted 9 years ago

“Good customer service very helpful Clear and precise documents Thankyou”

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(Car Insurance) - Posted 9 years ago

“Easy to buy, very detailed information in the booklet.”

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(Home Insurance) - Posted 9 years ago

“Cost effective, most helpful, honest and quick response!”

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(Car Insurance) - Posted 9 years ago

“Esure called me in response to a quote and I explained what happened with the previous insurer who blatantly abused the comparison site. Put my mind at ease and I signed up. I hope the renew quote is competitive if so I will definitely be staying with them.”

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(Car Insurance) - Posted 9 years ago

“Simple and easy to obtain.”

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(Home Insurance) - Posted 9 years ago

“Highly recommended....Thank you.”

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(Car Insurance) - Posted 9 years ago

“So far so good very good service thank you”

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(Home Insurance) - Posted 9 years ago

“I was with Hastings for 3 years,it just went up & up . It got to 600 pounds, So I rang round & ensure got me down to 300 pounds. Wow. Thank u :-) I'm 54 & remember the Times when insurance companies looked after you. It would start off high but then came down every year if you didn't claim. OOOHHHH the good old days. Now it's all about getting the new ones in. It's such a shame. But for now thank you again esure. Thumbs up.”

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(Car Insurance) - Posted 9 years ago

“I`m very pleased with the insurer”

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(Car Insurance) - Posted 9 years ago

“Although the service provided was good, my circumstances changed as I re-located to France so had to cancel the policy. It was simple and easy and the refund came in the timescale and was the amount stated. I would have preferred to have known in advance that there was a charge for early cancellation although it would not have had a bearing on my decision.”

Helpful Report

(Car Insurance) - Posted 9 years ago

Esure is rated 3.4 based on 1,886 reviews