Esure Reviews

Name: Esure
Rating: 3.43

3.4 Rating 1,894 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

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“Fantastic value for money policy. My claim was handled swiftly, by UK call centres, and was a stress free experience with a very generous settlement. Highly recommended.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“very good - would use them again if the price is right - will recommend to others”

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(Car Insurance) - Posted 9 years ago

“Have been excellent when my window wash smashed so can't fault at all”

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(Car Insurance) - Posted 9 years ago

“Very good just hope the price stays low I doubt it very much looks like we will be paying for all the other idiots on the road”

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(Car Insurance) - Posted 9 years ago

“Very good”

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(Car Insurance) - Posted 9 years ago

“I would never ever 8n sure my car with e sure ever again as they cancelled my insurance with out warning and this lead to getting stop by police and I recived 6 points on my licence due to e sure f****k up which to this day they never excepted...thanks e sure. !!”

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(Car Insurance) - Posted 9 years ago

“very pleased”

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(Home Insurance) - Posted 9 years ago

“Taking out the insurance with ensure was very easy. But I found out after that I was on automatic renewal which I changed. Because you pay cheap one year and then they try and overcharge the following year”

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(Home Insurance) - Posted 9 years ago

“very happy with, The claims have been for 2 x chipped windscreen”

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(Car Insurance) - Posted 9 years ago

“I recommend esure to anyone. I had cause to use their claims department in 2011 and they were fantastic, my claims person she could not do enough to help my cause, very professional and reliable.”

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(Car Insurance) - Posted 9 years ago

“I have not found ensure a very good insurance company. I had my car keys stolen out of my handbag whilist shopping with the little one. I phone ensure up and they said there was no danger to my car so will not charge the locks on my car even tho I have electric keys so the person who stole my keys could of gone round the carpark of the shop I was in to take my car. I have asked esure to put in wrighting that there is no danger that my car will be taken some 3 weeks later I am still waiting. I wouldn't insure a car with esure again”

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(Car Insurance) - Posted 9 years ago

“Fast and efficient set up of the policy and documentation received promptly. Fortunately I haven't had to make a claim so cannot comment on that side of things. Very happy with the policy and the value for money.”

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(Pet Insurance) - Posted 9 years ago

“I had a small accident. Made a claim to repair the third party car as mine was not damaged. They were very quick helpful and clear and they were very good to the owner of the car I hit. Highly recommended.”

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(Car Insurance) - Posted 9 years ago

“I found the service very easy,straight forward and helpful if needed very good and well recommended!”

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(Car Insurance) - Posted 9 years ago

“got what I wanted without hassle.”

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(Home Insurance) - Posted 9 years ago

“It was quite straight forward to go with esure and I did phone to check on a few aspects. This was dealt with well. I have not had to claim so I cannot comment how they would deal with me in that situation.”

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(Home Insurance) - Posted 9 years ago

“12”

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(Car Insurance) - Posted 9 years ago

“Excellent quotes and easy to access”

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(Car Insurance) - Posted 9 years ago

“Brilliant efficient service from an excellent company that I would recommend”

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(Car Insurance) - Posted 9 years ago

“Good customer service very helpful Clear and precise documents Thankyou”

Helpful Report

(Car Insurance) - Posted 9 years ago

Esure is rated 3.4 based on 1,894 reviews