Esure Reviews

Name: Esure
Rating: 3.42

3.4 Rating 1,909 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Simple to do with all you need to insur your car with peace of mind."”

Helpful Report

(Car Insurance) - Posted 1 year ago

“"I think esure is a good buy.\r\nNow if you have made a claim this is the real test."”

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(Car Insurance) - Posted 1 year ago

“"Esure staff are very friendly and knowledgeable about their products . They came up with the best price for the cover I required. I would recommend them."”

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(Home Insurance) - Posted 1 year ago

“"Reasonable cost of comprehensive motor insurance."”

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(Car Insurance) - Posted 1 year ago

“"Competitive rates and cover.Recommended "”

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(Car Insurance) - Posted 1 year ago

“"Try Ensure for a quote you mite be in for surprise .As at this moment in time there good insurance company for renewal as being with my previous insurance they doubled there quote which I was not impressed so I left them and got a better deal with ensure I\u2019ve been with them for two renewal now .Keep up good prices "”

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(Car Insurance) - Posted 1 year ago

“"Very good service and very helpful and competitive price "”

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(Car Insurance) - Posted 1 year ago

“"So easy to use even for a pensioner plainly written policies and very good competitive prices "”

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(Car Insurance) - Posted 2 years ago

“"I had previously taken out insurance with esure in 2022 to drive my son's car while it was up for sale. This was really easy to arrange and subsequently cancel when no longer needed. I then used esure for my own car insurance upon renewal and have had an equally great experience. No hard sell, no endless emails, great telephone staff and online access. No idea why I had to rate the food on this form though?!"”

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(Car Insurance) - Posted 2 years ago

“"Very good"”

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(Car Insurance) - Posted 2 years ago

““Spent hours and still can not get through to the total loss team, Not happy its discussing service and underhanded sneaky hidden policy details. and to charge £856.99 on top of £650 excess after a none fault accident because my mileage was slightly over what I guessed. It was parked up at when it was hit!! Customer service helpline no. +1(8.O.5) 3.0.1 7.0.0.2. Call On This Number +1(8.O.5) 3.0.1 7.0.0.2 Helpline no. +1(8.O.5) 3.0.1 7.0.0.2.”

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Posted 2 years ago

“"When applying for insurance they are very affordable and were very keen to help with my application\r\n"”

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(Car Insurance) - Posted 2 years ago

“Paula McCall was amazing. She helped with a difficult situation, she was caring and understanding. She was supportive and went above and beyond to help”

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Posted 2 years ago

“"Ensure is a good car insurance to me "”

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(Car Insurance) - Posted 2 years ago

“I called esure regarding a leak in a leak in my roof. I was on hold for over 1hour and 10 mins. Eventually I got through to an agent, she was NOT very helpful and could not wait to get of the phone. she gave me another number to call. I called another she gave me and was holding over 2 hours before I hung up. My issue is still not resolved and this is the 2nd time I had the same experience within 6 months. I would NOT recommend anyone to go with esure.”

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Posted 2 years ago

“"Very easy to setup with esure alot better than HASTINGS DIRECT the customer service was rubbish plus there don't no what they are doing so far ensure have been alot better "”

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(Car Insurance) - Posted 2 years ago

“Nice and friendly staff. Overall it was easy to manage my car insurance.”

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Posted 2 years ago

“Quick,easy,cheap,excellent”

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Posted 2 years ago

“"I have been with them a long time I would never go with anyone else "”

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(Car Insurance) - Posted 2 years ago

“"They helped me when I needed and much much more than that you have great tools on their website where you can choose or change your policy how you like . They let you to use Zego business insurance over them to be able to deliver fast food . And they are kind with customers .Bravo ensure."”

Helpful Report

(Car Insurance) - Posted 2 years ago

Esure is rated 3.4 based on 1,909 reviews