Esure Reviews

Name: Esure
Rating: 3.43

3.4 Rating 1,894 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

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“I have insured my car with esure fully comprehensive insurance, the switch over from my previous insurer to esure was straight forward. i have paid a lump sum payment and never had any issue so far.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“tried for 4 weeks to get written proof of my no claims bonus to be told it had been sent 1st class on several ocassions it still has not arrived to date”

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(Car Insurance) - Posted 7 years ago

“Simple system”

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(Car Insurance) - Posted 7 years ago

“Very helpful in every way, even during the period when struggling to pay that monthly instalment there is always a helping hand at Esure insurance.”

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(Car Insurance) - Posted 7 years ago

“Absolutely wonderful,way better than flux direct who were absolutely useless”

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(Car Insurance) - Posted 7 years ago

“Easy to deal with quick and efficient ......too many questions asked at start but overall pretty good”

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(Car Insurance) - Posted 7 years ago

“I do like to keep for ever my car insurance with ensure”

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(Car Insurance) - Posted 7 years ago

“Sound and very understanding , when I missed a installment payment they re-set direct debt date with no charges unlike most insurence company's also I had some issues with sending my no clams docs over and was near the 28 day limit to produce them but they pulled out all the stops to help !!! Well pleased....”

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(Car Insurance) - Posted 7 years ago

“Managed to get me a great deal on my car insurance without any hassle very quick and simple”

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Posted 7 years ago

“Very easy to deal with. Helpful call centre staff who advise and listen to your needs. Competitive price, I would be happy to use them again.”

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(Car Insurance) - Posted 7 years ago

“Very quick to send documents, very thorough in questions and clear polite staff,”

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(Car Insurance) - Posted 7 years ago

“Ensure insurance on line telephone me got a good price made me happy thanks”

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Posted 7 years ago

“Ensure insurance on line telephone me got a good price made me happy thanks”

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Posted 7 years ago

“Nothing to say realy as nothing has happened to alter the policy”

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(Car Insurance) - Posted 7 years ago

“I would highly recommend buying a policy again for anyone”

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(Car Insurance) - Posted 7 years ago

“Hope they respond well if I ever need them to.”

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(Car Insurance) - Posted 7 years ago

“Bad bad bad taking your money and cancel your policy after few days later terrible do not go with this company scams scams scams unbelievable”

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Posted 7 years ago

“Easy and friendly to deal with .with no hassle would recommend this to anyone also very competitive.”

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(Car Insurance) - Posted 7 years ago

“Exceptionally poor communication, never stick to their timelines, no consideration for the facts. Their senior management team should be ashamed. I will be taking this organisation to the Ombudsman, an absolute joke!”

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Posted 7 years ago

“Had to change cover for a new car and it took about five minutes. The guy very helpful and didn't keep me any longer than he needed .”

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(Car Insurance) - Posted 7 years ago

Esure is rated 3.4 based on 1,894 reviews