Esure Reviews

Name: Esure
Rating: 3.42

3.4 Rating 1,909 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i,ve had no issues with esure at all.”

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(Car Insurance) - Posted 5 years ago

“very quick and easy to buy my car insurance. All the information provided was easy to understand as was organised to make the experience (which as a dyslexic person can often be a stressful experience) as easy and simple as possible.”

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Posted 5 years ago

“Very good company.”

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(Car Insurance) - Posted 5 years ago

“Good”

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(Home Insurance) - Posted 5 years ago

“truck hit my car in front of my home I immediately called the insurance company 2 hours later they took the car to repair”

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(Car Insurance) - Posted 5 years ago

“Very informative and told me what happens every step of the way I didnt have to do anything as they took care of it all”

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Posted 5 years ago

“Cheap and simple”

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(Car Insurance) - Posted 5 years ago

“esure is very good , it was so easy to switch my insurance from my old car to the new one.”

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(Car Insurance) - Posted 5 years ago

“The only minus side I've found is with having two cars insured by them I am unable to get into my account to view docs etc as it shows that email address is already used, so had to ask them to post which they did.”

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(Car Insurance) - Posted 5 years ago

“Haven’t called no need to.”

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(Car Insurance) - Posted 5 years ago

“Very good customer service.every thing explained well about my policy. good value for money. big thanks”

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(Car Insurance) - Posted 5 years ago

“Speedy response when I needed to make a claim,soon put in touch with repairer and good work completed.The other driver was at fault,this was soon resolved and refunds made as appropriate.”

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(Car Insurance) - Posted 5 years ago

“Good customer service, easy website to use, I like the online chat, recently done a modification to my car, sorted straight away, documents emailed very quickly.”

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(Car Insurance) - Posted 5 years ago

“very good”

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Posted 5 years ago

“Very good customer service”

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(Car Insurance) - Posted 5 years ago

“Very good company. Was very easy to insure my car with them, they checked with the database to confirm my NCD, so I didn't have to contact my previous provider to ask for them to send me the proof and after forward it to Esure.”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“very good service overall. When I phoned to make a change it was facilitated easily and quickly. I really hope to renew with them”

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(Car Insurance) - Posted 5 years ago

“Customer service is spot on”

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(Car Insurance) - Posted 5 years ago

“Extremely easy to navigate website and most competitive price on the Market. Highly recommend”

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Posted 5 years ago

Esure is rated 3.4 based on 1,909 reviews