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Esure Reviews

3.4 Rating 1,894 Reviews
61 %
of reviewers recommend Esure
3.4
Based on 1,894 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5

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Esure 1 star review on 25th December 2024
Anonymous
Esure 1 star review on 25th December 2024
Anonymous
Esure 1 star review on 16th September 2024
Paula
Esure 1 star review on 16th June 2024
John Aitchison
Esure 1 star review on 16th June 2024
John Aitchison
Esure 1 star review on 16th June 2024
John Aitchison
Esure 1 star review on 26th January 2024
Vytas
5
Anonymous
Anonymous  // 01/01/2019
Great
Helpful Report
(Car Insurance) - Posted 8 years ago
Very easy
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(Car Insurance) - Posted 8 years ago
Excellent service very straight forward no pressure sales on extras Took advantage of the multi car policy. Recommended by my sister also a policy holder.
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(Car Insurance) - Posted 8 years ago
Read the small print before buying your policy with esure.
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(Car Insurance) - Posted 8 years ago
Straight forward and good price. Can't comment on claims as I haven't needed any.
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(Car Insurance) - Posted 8 years ago
I am extremely happy with esure insurance & found it very easy too sign up for a policy & hope that they can provide me with a competitive quote for 2016 renewal as i would be happy to re-insure with them.
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(Car Insurance) - Posted 8 years ago
No problem at all with Esure insurance
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(Car Insurance) - Posted 8 years ago
Beware of Esure. They have told me there is nothing they can do about my car that was having bodywork repairs by their nominated repairer Grover Accident Repairs when it suffered a timing chain Slip/jump, rendering my car needing a new engine at 47,000 miles.
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Posted 8 years ago
very good thahks
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(Car Insurance) - Posted 8 years ago
Very helpful
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(Car Insurance) - Posted 8 years ago
Good
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(Home Insurance) - Posted 8 years ago
Very efficient
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(Car Insurance) - Posted 8 years ago
E sure gave me the cheapest quote and the staff are always happy to answer questions
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(Car Insurance) - Posted 8 years ago
i AM SATISFIED WITH THE POLICY OFFERED.
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(Car Insurance) - Posted 8 years ago
I will wait and see what my new premium is before replying.
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(Car Insurance) - Posted 8 years ago
excelent response to claim for broken winscreen
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(Car Insurance) - Posted 8 years ago
Contacting Esure customer service is like a miracle! I'm very disappointed! I sold a car and I could not cancel my policy for 2 days because I could not reach any advisor ! It is ridiculous! Listening for that annoying music! Overall I spent around 6 h of waiting on hold !!! They charge for cancelling policy but they do not want to send proof of cost for cancelling so they do not do money refunds ! There is call back service up to 2h ... Yeah you can wait forever, but you will not receive a call back... POOR SERVICE
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Posted 8 years ago
I wanted to add my daughter to my policy after taking it. She has a clean licence and has made no claims on her own policy. Esure's charges were excessive and disappointing.
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(Car Insurance) - Posted 8 years ago
I have found Esure to be excellent with customer care. They responded to my claim quickly and efficiently, they kept me up to date with my car repairs by text and made the stress of the car accident easier to deal with I would recommend them to anyone. Thank You
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(Car Insurance) - Posted 8 years ago
Vry quick and efficient. Claim made entirely over the phone.
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(Car Insurance) - Posted 8 years ago
Esure is rated 3.4 based on 1,894 reviews