Esure Reviews

Name: Esure
Rating: 3.43

3.4 Rating 1,894 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

Visit Website

Write Your review

Tell us how Esure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have been fine thus far”

Helpful Report

(Car Insurance) - Posted 7 years ago

“They made all very easy for me”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Easy to understand”

Helpful Report

(Home Insurance) - Posted 7 years ago

“an unusual experience I got the car insurance and was more than pleased with the price and product, But having to prove my own noclaims was a wee bit concerning, I could say a pack of things But ultimatly the company must use fraud safty protocols to check my no claims? which they did and agreed with the no claims details I quoted?”

Helpful Report

Posted 7 years ago

“I have had to make a couple of amendments to this policy. It was quick and easy. Despite the admin fee the two were both very competitively priced .I was especially pleased with the cost for my 22 year old daughter to drive my car .The online documents are also very clear and easy..Exceptional service , well done.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“very good overall.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Very quiet company”

Helpful Report

(Car Insurance) - Posted 7 years ago

“A proper car insurance company No hastle a or messing about.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“So far so good, as I have been lucky enough not had to make a claim I am unable to comment on that most important feature.”

Helpful Report

(Car Insurance) - Posted 7 years ago

“very good”

Helpful Report

(Car Insurance) - Posted 7 years ago

“All in all good service and good price too . Very happy with ESURE”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Their policy for house and contents seems to be as comprehensive as their competitors. Perhaps a legal expert would find some commissions ?”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Their policy for house and contents seems to be as comprehensive as their competitors. Perhaps a legal expert would find some commissions ?”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Their policy for house and contents seems to be as comprehensive as their competitors. Perhaps a legal expert would find some commissions ?”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Specifically insured my laptop for travel, dropped it at home a couple of months ago and it stopped working. Put a claim in and was told as there was no obvious visual damage that it must have been wear and tear and broke at the exact moment I dropped it. Basically i should have bounced it off the floor after to make it visually damaged in order to make the claim go through. Now was just sent a renewal figure. Last years £200, this years £400!”

Helpful Report

Posted 7 years ago

“NOT WORTH IT”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Excellent to work with and we now also have another car insured too”

Helpful Report

(Car Insurance) - Posted 7 years ago

“What didn’t go wrong. Worst customer service I have ever dealt with. Can’t wait to ditch them in January”

Helpful Report

Posted 7 years ago

“I was insured with esure and changed my car esure quoted me 1600 but went through gocompare and hot it for 800 even though the insurance is still with esure how can this be ??????”

Helpful Report

(Car Insurance) - Posted 7 years ago

“If you do noit use their recommended garage when you put a claim in, you have to pay an extra £200. Iwo't be using them asgsin”

Helpful Report

(Car Insurance) - Posted 7 years ago

Esure is rated 3.4 based on 1,894 reviews