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Esure Reviews

3.4 Rating 1,886 Reviews
61 %
of reviewers recommend Esure
Company Reviews Questions Metrics
3.4
Based on 1,886 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
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Esure 1 star review on 16th September 2024
Paula
Esure 1 star review on 16th June 2024
John Aitchison
Esure 1 star review on 16th June 2024
John Aitchison
Esure 1 star review on 16th June 2024
John Aitchison
Esure 1 star review on 26th January 2024
Vytas
Esure 1 star review on 26th January 2024
Vytas
Esure 1 star review on 16th December 2023
Anonymous
3
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jean-Louis
Verified Reviewer
“very good”
Helpful Report
(Car Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“All in all good service and good price too . Very happy with ESURE”
Helpful Report
(Car Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“Their policy for house and contents seems to be as comprehensive as their competitors. Perhaps a legal expert would find some commissions ?”
Helpful Report
(Home Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“Their policy for house and contents seems to be as comprehensive as their competitors. Perhaps a legal expert would find some commissions ?”
Helpful Report
(Home Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
“Their policy for house and contents seems to be as comprehensive as their competitors. Perhaps a legal expert would find some commissions ?”
Helpful Report
(Home Insurance) - Posted 6 years ago
Kev
Verified Reviewer
“Specifically insured my laptop for travel, dropped it at home a couple of months ago and it stopped working. Put a claim in and was told as there was no obvious visual damage that it must have been wear and tear and broke at the exact moment I dropped it. Basically i should have bounced it off the floor after to make it visually damaged in order to make the claim go through. Now was just sent a renewal figure. Last years £200, this years £400!”
Helpful Report
Posted 6 years ago
Rui
Verified Reviewer
“NOT WORTH IT”
Helpful Report
(Car Insurance) - Posted 7 years ago
Paul
Verified Reviewer
“Excellent to work with and we now also have another car insured too”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Unverified Reviewer
“What didn’t go wrong. Worst customer service I have ever dealt with. Can’t wait to ditch them in January”
Helpful Report
Posted 7 years ago
Russell
Verified Reviewer
“I was insured with esure and changed my car esure quoted me 1600 but went through gocompare and hot it for 800 even though the insurance is still with esure how can this be ??????”
Helpful Report
(Car Insurance) - Posted 7 years ago
Valerie
Verified Reviewer
“If you do noit use their recommended garage when you put a claim in, you have to pay an extra £200. Iwo't be using them asgsin”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Verified Reviewer
“I have insured my car with esure fully comprehensive insurance, the switch over from my previous insurer to esure was straight forward. i have paid a lump sum payment and never had any issue so far.”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Verified Reviewer
“tried for 4 weeks to get written proof of my no claims bonus to be told it had been sent 1st class on several ocassions it still has not arrived to date”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Verified Reviewer
“Simple system”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Verified Reviewer
“Very helpful in every way, even during the period when struggling to pay that monthly instalment there is always a helping hand at Esure insurance.”
Helpful Report
(Car Insurance) - Posted 7 years ago
Anonymous
Verified Reviewer
“Absolutely wonderful,way better than flux direct who were absolutely useless”
Helpful Report
(Car Insurance) - Posted 7 years ago
Steve
Verified Reviewer
“Easy to deal with quick and efficient ......too many questions asked at start but overall pretty good”
Helpful Report
(Car Insurance) - Posted 7 years ago
Tesfamariam
Verified Reviewer
“I do like to keep for ever my car insurance with ensure”
Helpful Report
(Car Insurance) - Posted 7 years ago
Craig
Verified Reviewer
“Sound and very understanding , when I missed a installment payment they re-set direct debt date with no charges unlike most insurence company's also I had some issues with sending my no clams docs over and was near the 28 day limit to produce them but they pulled out all the stops to help !!! Well pleased....”
Helpful Report
(Car Insurance) - Posted 7 years ago
George Howie
Unverified Reviewer
“Managed to get me a great deal on my car insurance without any hassle very quick and simple”
Helpful Report
Posted 7 years ago
Esure is rated 3.4 based on 1,886 reviews
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