Esure Reviews

“ Doesn’t even deserve the 1 star!!! Terrible company! Wanted to cancel my policy as I sold my car but wouldn’t refund me any months left of my premium as someone hit my vehicle so because of this I don’t get anything as they paid for my vehicle worth. ”

“ Once they quoted me for the renewal, I called to discuss removing my named driver and they charged me for the original quote and processed a partial refund for the difference without the named driver. ”

“ Been waiting 3 months for refund and still waiting… now contacting the bank to look into this company for my refund. ”

“ They confirmed cancellation and advised they would refund me the remaining amount (paid for the full year in advance) minus the admin fee which was absolutely fine. ”

“ Eventually found out how much I could save by removing recovery cover but was advised I would have to pay it at renewal and then they would change it and refund me. ”

“ Money hungry cheats, the worst insurer I've ever dealt with! Informed me they would recalculate my premium and refund me money after my claim is closed, but now they're saying this was misinformation and that the premium is correct, although they increased my premium by 110% and a manager confirmed my premium would be calculated for sure. ”

“ I would give zero stars if I could I would give zero stars if I could. Upto 1 hour waiting times on the phone. They insured me then 6 months later decided they made a mistake and that I was too high a risk. 52 year old hospital consultant driving a Volvo with 16 years ncb and 6 points. Was pulled over several times by police and contacted by DVLA. Stay away from these cowboys Still not had my refund ”

“ Cancelled a policy and they claimed they were unable to refund the owed money because I had since changed banks. Claimed that it would be illegal to even send me a cheque. Absolute nonsense, blatant theft. ”

“ Refused to refund the remaining months of my insurance even after they suspended it and I no longer have access to the vehicle. ”

“ As renewal was coming up I called them for a quote and they ‘PROMISED’ that once they had received their money back from the other insurance company they would re-evaluate our current price and refund the difference. ”