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Esure Reviews

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 16th September 2024

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Esure 1 star review on 26th January 2024

Esure 1 star review on 26th January 2024

Esure 1 star review on 16th December 2023

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Realistically priced insurance and prompt response.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Good price. Didn't need to claim but was happy with the policy and price!”

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(Car Insurance) - Posted 6 years ago

“I’ve been with esure coming up 2 a year now I have never had any problems with them if I needed 2 change anything it was so quick and easy 2 do very friendly staff that was happy 2 help”

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(Car Insurance) - Posted 6 years ago

“Stancuionescu88@gmail.com”

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(Car Insurance) - Posted 6 years ago

“Price was ok so I took out the policy with them. Proof will be in the pudding come renewal time”

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(Car Insurance) - Posted 6 years ago

“No complaints”

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(Car Insurance) - Posted 6 years ago

“The customer service is not good,they dont have good communication with customers.”

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(Car Insurance) - Posted 6 years ago

“Seem OK as a company , you only really find out how good they are , when you have to claim So as the old ,saying goes the proof is in the pudding”

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(Car Insurance) - Posted 6 years ago

“Had a claim for lost keys, was all sorted very quickly. Very happy with customer service.”

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(Car Insurance) - Posted 6 years ago

“I took out a policy online, called my existing insurer the next day to cancel, but they offered to match the price so I stayed. Although I called Esure the very next day to cancel the new policy, they still insisted on charging me a cancellation fee of £25. What point is a 14 day cooling off period? Meanwhile, a third insurer (LV) who I mistakenly took out an insurance with, forgetting to add my wife, refunded my insurance in full, with no charge under the same circumstances. So this is clearly not normal policy (to charge a cancellation fee when you're within 14 days) with all insurers. Just the dodgy ones like Esure. I guess this this is how they make their money. #stung”

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Posted 6 years ago

“Delighted with the price and service. E-Mails received re winter weather etc. useful.”

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(Car Insurance) - Posted 6 years ago

“Very nice, friendly staff and trustworthy.”

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(Car Insurance) - Posted 6 years ago

“hi l think esure was the cheapest car insurance l ever had all the other car insurance were very expensive so lwas very happy with esure so l think l will stay with esure for manys year to come many thanks robert”

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(Car Insurance) - Posted 6 years ago

“I cannot pay by direct debit, and they don’t care.”

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(Car Insurance) - Posted 6 years ago

“Very good insurance company also very competitive prices I will be staying with esure insurance in the future.”

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(Car Insurance) - Posted 6 years ago

“yes I’m soddisfact.”

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(Car Insurance) - Posted 6 years ago

“Over all it was easy to renew”

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(Car Insurance) - Posted 6 years ago

“excellent service”

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(Car Insurance) - Posted 6 years ago

“Very pleased with the service”

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(Home Insurance) - Posted 6 years ago

“They were the cheapest and had good reviews, I also know other people insured with them. Cannot fault customer service. I recently had a bump and they couldn't have been more helpful. I would recommend them to anybody. 10/10.”

Helpful Report

(Car Insurance) - Posted 6 years ago

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Esure is rated 3.4 based on 1,886 reviews