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Esure Reviews

3.4 Rating 1,894 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 25th December 2024

Esure 1 star review on 25th December 2024

Esure 1 star review on 16th September 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 26th January 2024

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The policy is good and worked for me I had no problems with ensure will I take new policy yes if they can bet last year price hopefully”

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(Car Insurance) - Posted 6 years ago

“Poor customer services. Rude and arrogant.”

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Posted 6 years ago

“Thank you for your platform. I found a good deal”

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(Car Insurance) - Posted 6 years ago

“Great help throughout”

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(Car Insurance) - Posted 6 years ago

“Great company Great prices Highly recommended”

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(Car Insurance) - Posted 6 years ago

“Easy to arrange and well priced”

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(Car Insurance) - Posted 6 years ago

“Good value car policy”

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(Car Insurance) - Posted 6 years ago

“The people in the phone were helpful and happy to answer all your question s which is really good for my age group as I don't always get it.”

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(Car Insurance) - Posted 6 years ago

“Very good service staying with them”

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(Car Insurance) - Posted 6 years ago

“Realistically priced insurance and prompt response.”

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(Car Insurance) - Posted 6 years ago

“Good price. Didn't need to claim but was happy with the policy and price!”

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(Car Insurance) - Posted 6 years ago

“I’ve been with esure coming up 2 a year now I have never had any problems with them if I needed 2 change anything it was so quick and easy 2 do very friendly staff that was happy 2 help”

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(Car Insurance) - Posted 6 years ago

“Stancuionescu88@gmail.com”

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(Car Insurance) - Posted 6 years ago

“Price was ok so I took out the policy with them. Proof will be in the pudding come renewal time”

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(Car Insurance) - Posted 6 years ago

“No complaints”

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(Car Insurance) - Posted 6 years ago

“The customer service is not good,they dont have good communication with customers.”

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(Car Insurance) - Posted 6 years ago

“Seem OK as a company , you only really find out how good they are , when you have to claim So as the old ,saying goes the proof is in the pudding”

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(Car Insurance) - Posted 6 years ago

“Had a claim for lost keys, was all sorted very quickly. Very happy with customer service.”

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(Car Insurance) - Posted 6 years ago

“I took out a policy online, called my existing insurer the next day to cancel, but they offered to match the price so I stayed. Although I called Esure the very next day to cancel the new policy, they still insisted on charging me a cancellation fee of £25. What point is a 14 day cooling off period? Meanwhile, a third insurer (LV) who I mistakenly took out an insurance with, forgetting to add my wife, refunded my insurance in full, with no charge under the same circumstances. So this is clearly not normal policy (to charge a cancellation fee when you're within 14 days) with all insurers. Just the dodgy ones like Esure. I guess this this is how they make their money. #stung”

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Posted 6 years ago

“Delighted with the price and service. E-Mails received re winter weather etc. useful.”

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(Car Insurance) - Posted 6 years ago

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Esure is rated 3.4 based on 1,894 reviews