Esure Reviews

Name: Esure
Rating: 3.44

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Esure 1 star review on 16th December 2023

Anonymous

Anonymous // 01/01/2019

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“I can't rate on some because I have to wait until I need them”

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(Home Insurance) - Posted 4 years ago

“Rubbish Makes mistakes then you have to pay Avoid at all costs”

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Posted 4 years ago

“After a shaky start, can't fault now it's all proper up and running. You might wanna give me a call, how much a year for an Audi s3? Cheers Dan Ashton”

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(Car Insurance) - Posted 4 years ago

“They are not contactable over the weekend so make sure you only have an accident Monday to Friday! They Couldn't provide a hire car for 48 hours and the courtesy car provided by the repairer will be a 3 door nissan micra not the same size as the car you have. The staff on the phone are totally unhelpful and unsympathetic. I will never use esure again and would advise anyone to avoid them too. Insurers are only as good as the support they give you when you need them. A lesson learnt!”

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Posted 4 years ago

“They insured my car twice and only found out when I went to cancel policy”

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(Car Insurance) - Posted 4 years ago

“Very nice”

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(Car Insurance) - Posted 4 years ago

“Highly recommended for car insurance company in England it has great customer service. Staff helpful and very cooperative.”

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Posted 4 years ago

“Very helpful car insurance”

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(Car Insurance) - Posted 4 years ago

“Very good,!”

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Posted 4 years ago

“Customer services said they had cancelled my auto renew but took the money anyway, now I have two insurance policies.”

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Posted 4 years ago

“Phoned a couple of times to ask them.to change my email address but they failed to do this, they dont take the payments when it is due and then make out it's the banks fault and then they send a letter out to say they want the full amount. Not a very good company”

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Posted 4 years ago

“It is all ok thinking of changing my car soon so we will see”

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(Car Insurance) - Posted 4 years ago

“All good.”

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(Car Insurance) - Posted 4 years ago

“Super easy set up and a very good price highly recommend”

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Posted 4 years ago

“Got full refund cos I wanted to cancel cos I got insurance by mistake. Very nice lady. No problem. Star company”

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Posted 4 years ago

“NOBODY REQUESTED PROOF OF NO CLAIMS AND DID NOT MENTION ANYTHING ABOUT THE POLICY,.”

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(Home Insurance) - Posted 4 years ago

“Shocking car insurance company took payment from my bank account then cancelled my insurance 2 days later and didn't inform me for 6 days! 6 days of driving with NO insurance then when I phoned to complain they have no complaints department and no manager to speak to will never use esure again customer service is shocking!!”

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Posted 4 years ago

“i,ve had no issues with esure at all.”

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(Car Insurance) - Posted 4 years ago

“I insured with Esure last year as they had given me good rates on my car and my house insurance, but have changed both policies this year as, in. both instances, there was a big jump in the annual premium. Although this is a quite frequent event with insurance providers, it is still annoying when it happens.”

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Posted 4 years ago

“very quick and easy to buy my car insurance. All the information provided was easy to understand as was organised to make the experience (which as a dyslexic person can often be a stressful experience) as easy and simple as possible.”

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Posted 4 years ago

Esure is rated 3.4 based on 1,886 reviews