Esure Reviews

Name: Esure
Rating: 3.42

3.4 Rating 1,909 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took 7mins to insure my car no fuss pleased with the service”

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Posted 1 week ago

“Two months ago, I invested 198,000 dollars in this brokerage company. I genuinely believed it was a legal and safe broker until I tried to withdraw my funds. I managed to make an additional 80,000 dollars on the first day. And that same day, I submitted a withdrawal request. However, it still hasn’t been processed, all my money was on pending, The scammers at this company kept on ignoring me and refuse to return my money. I recently found out that this is a new scam broker with no reputation. The claim of 10 years in business was just a fabrication. The company operates illegally and unethically. They don’t care about the well-being of their clients. They steal money and never return it. I can't let it go cause it was a lot for me to lose.. I reported them to the U.S secret service who eventually I got referred by a man called alexi victim with an email address alexivictimhelps @ mail . com who was able to recover all my money but this company who operates this criminal acts are still at run.”

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Posted 3 months ago

“Got the best deal for my car insurance”

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Posted 5 months ago

“Looking for a car insurance is main reason to choice a best site confused.c”

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Posted 6 months ago

“Always gave me the best prices”

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Posted 7 months ago

“I spoken with a male agent today 05.07.24. Who sorted out my issues and I was happy to pay Esure Flex the balance outstanding. 5 stars, he was polite, understood what I required and dealt with it there and then. However, I can NOT say the same for the lady who I spoken with on the 2nd. She was no help, did not understand or help me resolve the issue, which was a simple break down before I paid. So please Esure ensure your agents can understand what your customers require, if not then pass onto another agent who is more experienced. But WELL DONE today.”

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Posted 9 months ago

“After having my Insurance renewal from…direct line After having my Insurance renewal from direct line Insurance.couldent believe the price increase..so I decided to look on the internet...I was faced with quite a difference in cost..therefore I decided to insure with ensure..couldn't have been easier..no problems...will insure with them for my other car..highly recomended”

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Posted 10 months ago

“Hi its ahmed I had just insurance now quite easy to get it and quite cheaper than other just not showing my documentation on my portal might be later he shows but overall really good”

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Posted 11 months ago

“Good experience and easy to deal with. I dealt with esure flex”

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Posted 1 year ago

“"Great price easy to use website no issues at all and hope to use again at renewal"”

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(Home Insurance) - Posted 1 year ago

“I had home insurance frown Esure which was really good as I took out their home emergency cover and they were very prompt in resolving all my issues including a blocked drain.”

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Posted 1 year ago

“"I have had no trouble with esure, hoping for a good quote when renewal is due."”

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(Car Insurance) - Posted 1 year ago

“Highly recommend for service and cover.”

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Posted 1 year ago

“"The only time you really know how good your insurrance co is is when you have a claim !"”

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(Car Insurance) - Posted 1 year ago

“"Yes did not take long to set up well pleased"”

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(Home Insurance) - Posted 1 year ago

“Been with them for 6 yrs now and very happy with their customer service, renewal quotes and no claims bonus”

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Posted 1 year ago

“The only thing I have is they gave me a cheaper price than others and that was a good deal for me. I am a good driver so far with no claim.”

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Posted 1 year ago

“"So far so good but my only grumble is WHY did they charge me a handling charge for just changing my car. Same make and model 2.5l V6 everything the same except colour "”

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(Car Insurance) - Posted 1 year ago

“"Very reasonable and brilliant customer service "”

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(Car Insurance) - Posted 1 year ago

“"It covers all of your needs"”

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(Home Insurance) - Posted 1 year ago

Esure is rated 3.4 based on 1,909 reviews