“
Love the rings. Returns & exchange were easy.
”
posted 2 months ago
- Steven W
“
The website is easy to navigate and returns/exchanges process is quick, simple, and free.
”
posted 2 months ago
- Kylie T
“
The returns and exchanges process was easy to follow and the ability to change sizes was much appreciated
”
posted 5 months ago
- Ethan P
“
The products are great but what I really liked was the returns process. Changing a ring size was so easy when I found my first one was too big. With the prepaid envelope provided and the easy to follow steps made the returns process very easy.
I would happily shop with Etrnl Rings again and I would recommend them
”
posted 9 months ago
- Tim B
“
Great quality ring and easy to deal with returns on the wrong sized rings I selected, 1 thing to be wary of is return shipping out of NewZealand is extremely expensive in comparison to getting them here but that isn't anything inside of etrnl's control
”
posted 10 months ago
- Jake N
“
Absolutley beautiful ring, and very well made. The customer service have been extremely patient and helpful with returns as I made a mistake on the sizing. Etrnl are a great company and I highly recommend them.
”
posted 11 months ago
- Shaun T
“
Great returns
”
posted 1 year ago
- Ida B
“
Good organisation. Well made rings, good customer service with quick responses via email and processes in place. Return envelopes included for quick returns if required.
”
posted 1 year ago
- Puneet S
“
The Etrnl crew were absolutely amazing at accommodating our multiple returns due to sizing issues. They made it simple and easy and were really helpful. The quality of the product and the packaging also really love.
”
posted 1 year ago
- Georgie B
“
I had to make returns a few times due to the ring not fitting as well as was hoped, and everything went so smoothly, everyone was so helpful and the ring is so much better than I could have imagined!
”
posted 1 year ago
- Shaylee H