ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.87

3.9 Rating 915 Reviews

71 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.9

Based on 915 reviews

Customer Service
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Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your webinars are constructed well, follow a logic order & helps to educate me on how to develop & understand trading markets. The TraderPro platform is user friendly & intuitive. Your Customer Service staff are also knowledgeable & friendly.”

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Posted 8 years ago

“Your overnight transaction fees are ridiculous. I am trading exotic currencies Dollar/Rand and as if the spread isn't big enough you have these ridiculous fees on your substandard trading platform. Please put this review on your website or facebook page instead of just the 5 star reviews. And please respond to my email I sent two days ago.”

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Posted 8 years ago

“The trading platform didn't allow me to set a "Stop Loss" so I am not inclined to use ETX anymore. Your money withdrawal conditions are too restrictive. The minimum withdrawal amount of £100 and that only 5 times a month (if it is to be free of charge) doesn't look too inviting at all. Your competitors e.g CMC allow any amount to be withdrawn as many times as one desires per month. So if you can please delete me from your database and close down my Live Account that I hold with you.”

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Posted 8 years ago

“Cen more than helpful but because my work commitments I can only trade at nights. I wanted to place my first trade tonight but all of the markets were closed but I thought that I could still place trade that would be executed when the markets reopened. Also only daily rolling positions available. I couldn't get anyone by phone but will speak to Cen on Monday.”

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Posted 8 years ago

“Asking for a review at a time when spread betting firms are under regulatory scrutiny is appropriate. I've made a deposit, opened up an MT4 trading platform, and have heard very little since. Given that the vast majority of traders lose money, the support and risk warnings have been sparse, although I am receiving emails with webinars each week. All new clients should be given more support when they join and enough warning to understand how risky this type of trading is.”

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Posted 8 years ago

“My trade was disabled because my documents were not verified yet. I called your customer care to help me close my trade so as not to incre much loss but they couldn't. This approach seem to tell me that you don't want me on your platform...the message is clear.”

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Posted 8 years ago

“I was Alpary Clint & I want'd to continu with ETX But my MT4 Platform is missing due to my Computer fault It Got Blank Screen I re lodad vindo vista But I can't Get MT4 Platform Any sugestion Link Thank's JKJ”

Helpful Report

Posted 8 years ago

“ETX has been changing their veiws and polices as very hesitant and shaky mgmt we have started with you a year ago policy has changed about 7 times, along with rules that chase clients out by all means this not our market or the what happens in the market no one say your roll over goes 15 time of what way paid or what the makert offers so whether you are using the worng clearing bank or the mgmt decised to make money the wrong way”

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Posted 8 years ago

“took on my Alpari account.”

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Posted 8 years ago

“I love the trading plalform ,the tradepro ,Mt4,and binary they or excellent”

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Posted 8 years ago

“Your site is strait forward to use but for me i would prefer to trade from 10p a pip”

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Posted 8 years ago

“supportive”

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Posted 8 years ago

“Etxcapital has been unfair to me. For instance I made a withdrawal seven months ago and up to this moment I have not received any money . The reason for that I do not know.”

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Posted 8 years ago

“Repeating emails requesting documents but no one checks the inbox / replies on email and documents sent. Spamming with compliance requests and no proper support is not showing a strong organization.”

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Posted 8 years ago

“it takes 5 to 6 attempts to fill order,and also not the price which i click and get filled.”

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Posted 8 years ago

“Your platform always requires me to input my amount. It always defaults to 50 this is a pain when trading multiple pairs. Also I keep getting locked out of trades because there was a bug movement. This costs me trades. I will be changing brokers because of these issues.”

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Posted 8 years ago

“Very easy to use”

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Posted 8 years ago

“I like your order execution quality,speed, spreads and policy.Only you must need the MT5 platform because it has some additional feature like customized time frame. overall good experience.Thank you.”

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Posted 8 years ago

“Always assisted when needed help also didn't have problems when i needed to withdraw money”

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Posted 8 years ago

“Nice spread (DAX)”

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Posted 8 years ago

ETX Capital UK is rated 3.9 based on 915 reviews